Blank memory slot information in CPU-Z?












4















My ASUS laptop came with one 4GB memory stick and I recently added another 4GB to speed things up. There's no problem and everything works fine.



Now, I installed CPU-Z to check about my memory, but the readings are a little strange:



Here's what it shows in Memory tab:



enter image description here



But, in SPD, only the information about the first slot is displayed:



enter image description here



The second (and also the #3 and #4) looks like this:



enter image description here



Why isn't there any info about the other stick? Is there anything wrong with it?










share|improve this question


















  • 2





    is cpuz running as admin?

    – Frank Thomas
    Feb 20 '16 at 18:48






  • 1





    @FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

    – Mahm00d
    Feb 20 '16 at 20:14











  • How do you run it as admin though?

    – Mahathi Vempati
    Jan 5 '17 at 10:14
















4















My ASUS laptop came with one 4GB memory stick and I recently added another 4GB to speed things up. There's no problem and everything works fine.



Now, I installed CPU-Z to check about my memory, but the readings are a little strange:



Here's what it shows in Memory tab:



enter image description here



But, in SPD, only the information about the first slot is displayed:



enter image description here



The second (and also the #3 and #4) looks like this:



enter image description here



Why isn't there any info about the other stick? Is there anything wrong with it?










share|improve this question


















  • 2





    is cpuz running as admin?

    – Frank Thomas
    Feb 20 '16 at 18:48






  • 1





    @FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

    – Mahm00d
    Feb 20 '16 at 20:14











  • How do you run it as admin though?

    – Mahathi Vempati
    Jan 5 '17 at 10:14














4












4








4








My ASUS laptop came with one 4GB memory stick and I recently added another 4GB to speed things up. There's no problem and everything works fine.



Now, I installed CPU-Z to check about my memory, but the readings are a little strange:



Here's what it shows in Memory tab:



enter image description here



But, in SPD, only the information about the first slot is displayed:



enter image description here



The second (and also the #3 and #4) looks like this:



enter image description here



Why isn't there any info about the other stick? Is there anything wrong with it?










share|improve this question














My ASUS laptop came with one 4GB memory stick and I recently added another 4GB to speed things up. There's no problem and everything works fine.



Now, I installed CPU-Z to check about my memory, but the readings are a little strange:



Here's what it shows in Memory tab:



enter image description here



But, in SPD, only the information about the first slot is displayed:



enter image description here



The second (and also the #3 and #4) looks like this:



enter image description here



Why isn't there any info about the other stick? Is there anything wrong with it?







memory cpu-z






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Feb 20 '16 at 18:19









Mahm00dMahm00d

1841112




1841112








  • 2





    is cpuz running as admin?

    – Frank Thomas
    Feb 20 '16 at 18:48






  • 1





    @FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

    – Mahm00d
    Feb 20 '16 at 20:14











  • How do you run it as admin though?

    – Mahathi Vempati
    Jan 5 '17 at 10:14














  • 2





    is cpuz running as admin?

    – Frank Thomas
    Feb 20 '16 at 18:48






  • 1





    @FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

    – Mahm00d
    Feb 20 '16 at 20:14











  • How do you run it as admin though?

    – Mahathi Vempati
    Jan 5 '17 at 10:14








2




2





is cpuz running as admin?

– Frank Thomas
Feb 20 '16 at 18:48





is cpuz running as admin?

– Frank Thomas
Feb 20 '16 at 18:48




1




1





@FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

– Mahm00d
Feb 20 '16 at 20:14





@FrankThomas, that's it! It now shows the other stick at slot #3. (And strangely, the size of the memory is showing at exact 8 Gigabytes instead of 7982 MB). You can post it as an answer and I'll accept it. But can you tell me why it couldn't get the info in normal mode?

– Mahm00d
Feb 20 '16 at 20:14













How do you run it as admin though?

– Mahathi Vempati
Jan 5 '17 at 10:14





How do you run it as admin though?

– Mahathi Vempati
Jan 5 '17 at 10:14










3 Answers
3






active

oldest

votes


















0














You need to right click on the CPU-Z icon and select 'Run As Administrator'. 
[Click here for an image of the right-click menu.]



Then go to the Memory and SPD tabs and you will get your memory details.






share|improve this answer

































    0














    Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.






    share|improve this answer
























    • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

      – UnsinkableHeatsink
      Aug 6 '17 at 18:52



















    -1














    Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.






    share|improve this answer
























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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      You need to right click on the CPU-Z icon and select 'Run As Administrator'. 
      [Click here for an image of the right-click menu.]



      Then go to the Memory and SPD tabs and you will get your memory details.






      share|improve this answer






























        0














        You need to right click on the CPU-Z icon and select 'Run As Administrator'. 
        [Click here for an image of the right-click menu.]



        Then go to the Memory and SPD tabs and you will get your memory details.






        share|improve this answer




























          0












          0








          0







          You need to right click on the CPU-Z icon and select 'Run As Administrator'. 
          [Click here for an image of the right-click menu.]



          Then go to the Memory and SPD tabs and you will get your memory details.






          share|improve this answer















          You need to right click on the CPU-Z icon and select 'Run As Administrator'. 
          [Click here for an image of the right-click menu.]



          Then go to the Memory and SPD tabs and you will get your memory details.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Dec 20 '18 at 22:28









          Scott

          16.1k113990




          16.1k113990










          answered Oct 6 '18 at 19:20









          Salvador ValenciaSalvador Valencia

          1161




          1161

























              0














              Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.






              share|improve this answer
























              • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

                – UnsinkableHeatsink
                Aug 6 '17 at 18:52
















              0














              Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.






              share|improve this answer
























              • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

                – UnsinkableHeatsink
                Aug 6 '17 at 18:52














              0












              0








              0







              Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.






              share|improve this answer













              Are you running the SETUP version? Same thing happened to me after I updated the program to the latest version (1.80.0 as today). I fixed mine by uninstalling and reinstalling it. Not sure if one can encounter this bug if using the portable (ZIP) version.







              share|improve this answer












              share|improve this answer



              share|improve this answer










              answered Jul 15 '17 at 11:44









              UnsinkableHeatsinkUnsinkableHeatsink

              1




              1













              • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

                – UnsinkableHeatsink
                Aug 6 '17 at 18:52



















              • After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

                – UnsinkableHeatsink
                Aug 6 '17 at 18:52

















              After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

              – UnsinkableHeatsink
              Aug 6 '17 at 18:52





              After more tests it seems like a bug in CPU-Z. When it doesn't show the first time from a fresh system start, a reboot will make it appear, regardless of having OC or no. Another reason to believe it is a bug is after running other system monitor programs such as HWiNFO or benchmark programs like 3DMark that scan system hardware, once blanked SPD info will appear without needing a reboot, just need to reopen CPU-Z.

              – UnsinkableHeatsink
              Aug 6 '17 at 18:52











              -1














              Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.






              share|improve this answer




























                -1














                Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.






                share|improve this answer


























                  -1












                  -1








                  -1







                  Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.






                  share|improve this answer













                  Referring to why CPUZ displays proper in Admin mode is that running programs in admin mode tells the OS to allow that program to have access to otherwise restricted data w/the exception of admin privileges. This is very common mistake that gamers run into and have problems when playing game programs. As a matter of fact a common report of the program CPUZ was disappearing upon free upgrade from Win 7, 8 to Win 10. I had to re-download and re-install it myself when I upgraded to Win 10. Why windows does this is still a mystery to me.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Feb 21 '16 at 5:43









                  ZippyZippy

                  153




                  153






























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