Opening Office 2010 (.docx) file in Office 2003 on Win2K Machine with Compatibility Pack Installed












2















I work for an organization that has a fairly old server running some critical apps. We have a road map to move these applications to a new server, but have to support the existing one for the time being.



I am running into an issue opening up .docx files on this server. I have Office 2003 installed (server is a Windows 2000 SP4 machine w/ ~1GB of RAM). I have downloaded the Office compatibility pack from Microsoft and did the regsvr32 %SystemRoot%system32ole32.dll command when I received the error message There was an error opening the file.



This did not fix the issue and so I'm stuck with getting the There was an error opening the file message anytime I try to open the .docx file. The file has 2 pictures in it and I believe it was created in Office 2010, if either of those facts are helpful.



What am I missing?










share|improve this question




















  • 1





    It would be much easier to just use .doc for the time being.

    – Ramhound
    Apr 10 '13 at 17:37











  • Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

    – mlw4428
    Apr 10 '13 at 17:47






  • 1





    Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

    – Ramhound
    Apr 10 '13 at 18:44











  • @Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

    – Karan
    Apr 10 '13 at 19:45






  • 1





    @Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

    – Ramhound
    Apr 11 '13 at 11:25
















2















I work for an organization that has a fairly old server running some critical apps. We have a road map to move these applications to a new server, but have to support the existing one for the time being.



I am running into an issue opening up .docx files on this server. I have Office 2003 installed (server is a Windows 2000 SP4 machine w/ ~1GB of RAM). I have downloaded the Office compatibility pack from Microsoft and did the regsvr32 %SystemRoot%system32ole32.dll command when I received the error message There was an error opening the file.



This did not fix the issue and so I'm stuck with getting the There was an error opening the file message anytime I try to open the .docx file. The file has 2 pictures in it and I believe it was created in Office 2010, if either of those facts are helpful.



What am I missing?










share|improve this question




















  • 1





    It would be much easier to just use .doc for the time being.

    – Ramhound
    Apr 10 '13 at 17:37











  • Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

    – mlw4428
    Apr 10 '13 at 17:47






  • 1





    Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

    – Ramhound
    Apr 10 '13 at 18:44











  • @Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

    – Karan
    Apr 10 '13 at 19:45






  • 1





    @Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

    – Ramhound
    Apr 11 '13 at 11:25














2












2








2


1






I work for an organization that has a fairly old server running some critical apps. We have a road map to move these applications to a new server, but have to support the existing one for the time being.



I am running into an issue opening up .docx files on this server. I have Office 2003 installed (server is a Windows 2000 SP4 machine w/ ~1GB of RAM). I have downloaded the Office compatibility pack from Microsoft and did the regsvr32 %SystemRoot%system32ole32.dll command when I received the error message There was an error opening the file.



This did not fix the issue and so I'm stuck with getting the There was an error opening the file message anytime I try to open the .docx file. The file has 2 pictures in it and I believe it was created in Office 2010, if either of those facts are helpful.



What am I missing?










share|improve this question
















I work for an organization that has a fairly old server running some critical apps. We have a road map to move these applications to a new server, but have to support the existing one for the time being.



I am running into an issue opening up .docx files on this server. I have Office 2003 installed (server is a Windows 2000 SP4 machine w/ ~1GB of RAM). I have downloaded the Office compatibility pack from Microsoft and did the regsvr32 %SystemRoot%system32ole32.dll command when I received the error message There was an error opening the file.



This did not fix the issue and so I'm stuck with getting the There was an error opening the file message anytime I try to open the .docx file. The file has 2 pictures in it and I believe it was created in Office 2010, if either of those facts are helpful.



What am I missing?







microsoft-word microsoft-office microsoft-word-2003 windows-2000






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 10 '13 at 20:06







mlw4428

















asked Apr 10 '13 at 17:34









mlw4428mlw4428

40211




40211








  • 1





    It would be much easier to just use .doc for the time being.

    – Ramhound
    Apr 10 '13 at 17:37











  • Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

    – mlw4428
    Apr 10 '13 at 17:47






  • 1





    Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

    – Ramhound
    Apr 10 '13 at 18:44











  • @Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

    – Karan
    Apr 10 '13 at 19:45






  • 1





    @Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

    – Ramhound
    Apr 11 '13 at 11:25














  • 1





    It would be much easier to just use .doc for the time being.

    – Ramhound
    Apr 10 '13 at 17:37











  • Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

    – mlw4428
    Apr 10 '13 at 17:47






  • 1





    Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

    – Ramhound
    Apr 10 '13 at 18:44











  • @Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

    – Karan
    Apr 10 '13 at 19:45






  • 1





    @Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

    – Ramhound
    Apr 11 '13 at 11:25








1




1





It would be much easier to just use .doc for the time being.

– Ramhound
Apr 10 '13 at 17:37





It would be much easier to just use .doc for the time being.

– Ramhound
Apr 10 '13 at 17:37













Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

– mlw4428
Apr 10 '13 at 17:47





Actually it would not. We don't always have control over all aspects of the documentation and conversion isn't an option at this time.

– mlw4428
Apr 10 '13 at 17:47




1




1





Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

– Ramhound
Apr 10 '13 at 18:44





Part of the problem is that your using the Compatibility Pack designed to work with Office 2007 .docx files not Office 2010 .docx files.

– Ramhound
Apr 10 '13 at 18:44













@Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

– Karan
Apr 10 '13 at 19:45





@Ramhound: Why would that be a problem? Word 2007 can open 2010's docx files just fine, with very minor compatibility issues. I don't see a huge change in schemas between the 2007 and 2010 XML formats.

– Karan
Apr 10 '13 at 19:45




1




1





@Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

– Ramhound
Apr 11 '13 at 11:25





@Karan - I just know that Office 2013 change the schema enough that Office 2010 can't open Office 2013 .docx I never had the chance to use the compatability pack with Office 2003 when Office 2007. I was just pointing out it could be a problem. Whats more likely is either a problem with the installation of Windows or the compatability pack simply doesn't supoprt Windows 2000.

– Ramhound
Apr 11 '13 at 11:25










4 Answers
4






active

oldest

votes


















0














Since it's Windows 2000, you may have to get the MS XML services added as well.



You can get it from Microsoft:



Microsoft Core XML Services (MSXML) 6.0






share|improve this answer
























  • I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

    – mlw4428
    Apr 10 '13 at 17:46





















0














What seems to have worked for me is re-running the Office 2003 Setup from the Disk or folder where it was stored. This did work - but doing "repair" from the "Installed programs" control panel did not work - neither did "repairing" the compatibility pack.






share|improve this answer































    0














    The latest version of the Office Compatibility Pack is not compatible with Windows 2000. You must uninstall it and then install one of the previous versions (either version 1 or version 2 will work with Windows 2000). But first, since you are running Office 2003, you must install Office 2003 SP3 before installing the Office Compatibility Pack. After installing Office 2003 SP3, and after installing the older version of the Office Compatibility Pack, you must not install any of the Office Compatibility Pack Service Packs - none of them are compatible with Windows 2000.



    If you still encounter problems after installing the older version, it may be necessary to remove other Office 2007/2010 components from your system before it works. For example, I had to uninstall Visio Viewer 2007 from my Windows 2000 machine and then re-install the older Office Compatibility Pack before it finally worked on my system.






    share|improve this answer

































      0














      The compatibility pack doesn't add new features to the old office versions. It just converts the new format to the old one so they can open it. As a result if the file contains any new features you can't open it or can only view it. For example the new text effects will be opened as images, which means no editing and lower quality when printing/zooming in. If the file was too new it may fail to open altogether. Even office 2007/2010 won't understand new features in office 2013/2016/2019



      Don't know if you've upgraded those servers or not but you can try LibreOffice which has fairly good docx support. It can also convert the *.docx format to *.doc format. Other alternatives are Apache OpenOffice (might be outdated and less support) and WPS Office Suite.



      You can also try online solutions such as Google Docs or MS Office 365






      share|improve this answer

























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        4 Answers
        4






        active

        oldest

        votes








        4 Answers
        4






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        0














        Since it's Windows 2000, you may have to get the MS XML services added as well.



        You can get it from Microsoft:



        Microsoft Core XML Services (MSXML) 6.0






        share|improve this answer
























        • I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

          – mlw4428
          Apr 10 '13 at 17:46


















        0














        Since it's Windows 2000, you may have to get the MS XML services added as well.



        You can get it from Microsoft:



        Microsoft Core XML Services (MSXML) 6.0






        share|improve this answer
























        • I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

          – mlw4428
          Apr 10 '13 at 17:46
















        0












        0








        0







        Since it's Windows 2000, you may have to get the MS XML services added as well.



        You can get it from Microsoft:



        Microsoft Core XML Services (MSXML) 6.0






        share|improve this answer













        Since it's Windows 2000, you may have to get the MS XML services added as well.



        You can get it from Microsoft:



        Microsoft Core XML Services (MSXML) 6.0







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Apr 10 '13 at 17:41









        Ƭᴇcʜιᴇ007Ƭᴇcʜιᴇ007

        99.1k14156216




        99.1k14156216













        • I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

          – mlw4428
          Apr 10 '13 at 17:46





















        • I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

          – mlw4428
          Apr 10 '13 at 17:46



















        I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

        – mlw4428
        Apr 10 '13 at 17:46







        I tried that and got "Installation of MSXML 6.0 Parser failed because a higher version already exists on the machine. To proceed, uninstall the higher version and then run MSXML 6.0 Parser Setup again."

        – mlw4428
        Apr 10 '13 at 17:46















        0














        What seems to have worked for me is re-running the Office 2003 Setup from the Disk or folder where it was stored. This did work - but doing "repair" from the "Installed programs" control panel did not work - neither did "repairing" the compatibility pack.






        share|improve this answer




























          0














          What seems to have worked for me is re-running the Office 2003 Setup from the Disk or folder where it was stored. This did work - but doing "repair" from the "Installed programs" control panel did not work - neither did "repairing" the compatibility pack.






          share|improve this answer


























            0












            0








            0







            What seems to have worked for me is re-running the Office 2003 Setup from the Disk or folder where it was stored. This did work - but doing "repair" from the "Installed programs" control panel did not work - neither did "repairing" the compatibility pack.






            share|improve this answer













            What seems to have worked for me is re-running the Office 2003 Setup from the Disk or folder where it was stored. This did work - but doing "repair" from the "Installed programs" control panel did not work - neither did "repairing" the compatibility pack.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered May 21 '14 at 17:00









            user325549user325549

            1




            1























                0














                The latest version of the Office Compatibility Pack is not compatible with Windows 2000. You must uninstall it and then install one of the previous versions (either version 1 or version 2 will work with Windows 2000). But first, since you are running Office 2003, you must install Office 2003 SP3 before installing the Office Compatibility Pack. After installing Office 2003 SP3, and after installing the older version of the Office Compatibility Pack, you must not install any of the Office Compatibility Pack Service Packs - none of them are compatible with Windows 2000.



                If you still encounter problems after installing the older version, it may be necessary to remove other Office 2007/2010 components from your system before it works. For example, I had to uninstall Visio Viewer 2007 from my Windows 2000 machine and then re-install the older Office Compatibility Pack before it finally worked on my system.






                share|improve this answer






























                  0














                  The latest version of the Office Compatibility Pack is not compatible with Windows 2000. You must uninstall it and then install one of the previous versions (either version 1 or version 2 will work with Windows 2000). But first, since you are running Office 2003, you must install Office 2003 SP3 before installing the Office Compatibility Pack. After installing Office 2003 SP3, and after installing the older version of the Office Compatibility Pack, you must not install any of the Office Compatibility Pack Service Packs - none of them are compatible with Windows 2000.



                  If you still encounter problems after installing the older version, it may be necessary to remove other Office 2007/2010 components from your system before it works. For example, I had to uninstall Visio Viewer 2007 from my Windows 2000 machine and then re-install the older Office Compatibility Pack before it finally worked on my system.






                  share|improve this answer




























                    0












                    0








                    0







                    The latest version of the Office Compatibility Pack is not compatible with Windows 2000. You must uninstall it and then install one of the previous versions (either version 1 or version 2 will work with Windows 2000). But first, since you are running Office 2003, you must install Office 2003 SP3 before installing the Office Compatibility Pack. After installing Office 2003 SP3, and after installing the older version of the Office Compatibility Pack, you must not install any of the Office Compatibility Pack Service Packs - none of them are compatible with Windows 2000.



                    If you still encounter problems after installing the older version, it may be necessary to remove other Office 2007/2010 components from your system before it works. For example, I had to uninstall Visio Viewer 2007 from my Windows 2000 machine and then re-install the older Office Compatibility Pack before it finally worked on my system.






                    share|improve this answer















                    The latest version of the Office Compatibility Pack is not compatible with Windows 2000. You must uninstall it and then install one of the previous versions (either version 1 or version 2 will work with Windows 2000). But first, since you are running Office 2003, you must install Office 2003 SP3 before installing the Office Compatibility Pack. After installing Office 2003 SP3, and after installing the older version of the Office Compatibility Pack, you must not install any of the Office Compatibility Pack Service Packs - none of them are compatible with Windows 2000.



                    If you still encounter problems after installing the older version, it may be necessary to remove other Office 2007/2010 components from your system before it works. For example, I had to uninstall Visio Viewer 2007 from my Windows 2000 machine and then re-install the older Office Compatibility Pack before it finally worked on my system.







                    share|improve this answer














                    share|improve this answer



                    share|improve this answer








                    edited Jun 5 '14 at 4:49

























                    answered Jun 5 '14 at 4:37









                    pacoverflowpacoverflow

                    71531636




                    71531636























                        0














                        The compatibility pack doesn't add new features to the old office versions. It just converts the new format to the old one so they can open it. As a result if the file contains any new features you can't open it or can only view it. For example the new text effects will be opened as images, which means no editing and lower quality when printing/zooming in. If the file was too new it may fail to open altogether. Even office 2007/2010 won't understand new features in office 2013/2016/2019



                        Don't know if you've upgraded those servers or not but you can try LibreOffice which has fairly good docx support. It can also convert the *.docx format to *.doc format. Other alternatives are Apache OpenOffice (might be outdated and less support) and WPS Office Suite.



                        You can also try online solutions such as Google Docs or MS Office 365






                        share|improve this answer






























                          0














                          The compatibility pack doesn't add new features to the old office versions. It just converts the new format to the old one so they can open it. As a result if the file contains any new features you can't open it or can only view it. For example the new text effects will be opened as images, which means no editing and lower quality when printing/zooming in. If the file was too new it may fail to open altogether. Even office 2007/2010 won't understand new features in office 2013/2016/2019



                          Don't know if you've upgraded those servers or not but you can try LibreOffice which has fairly good docx support. It can also convert the *.docx format to *.doc format. Other alternatives are Apache OpenOffice (might be outdated and less support) and WPS Office Suite.



                          You can also try online solutions such as Google Docs or MS Office 365






                          share|improve this answer




























                            0












                            0








                            0







                            The compatibility pack doesn't add new features to the old office versions. It just converts the new format to the old one so they can open it. As a result if the file contains any new features you can't open it or can only view it. For example the new text effects will be opened as images, which means no editing and lower quality when printing/zooming in. If the file was too new it may fail to open altogether. Even office 2007/2010 won't understand new features in office 2013/2016/2019



                            Don't know if you've upgraded those servers or not but you can try LibreOffice which has fairly good docx support. It can also convert the *.docx format to *.doc format. Other alternatives are Apache OpenOffice (might be outdated and less support) and WPS Office Suite.



                            You can also try online solutions such as Google Docs or MS Office 365






                            share|improve this answer















                            The compatibility pack doesn't add new features to the old office versions. It just converts the new format to the old one so they can open it. As a result if the file contains any new features you can't open it or can only view it. For example the new text effects will be opened as images, which means no editing and lower quality when printing/zooming in. If the file was too new it may fail to open altogether. Even office 2007/2010 won't understand new features in office 2013/2016/2019



                            Don't know if you've upgraded those servers or not but you can try LibreOffice which has fairly good docx support. It can also convert the *.docx format to *.doc format. Other alternatives are Apache OpenOffice (might be outdated and less support) and WPS Office Suite.



                            You can also try online solutions such as Google Docs or MS Office 365







                            share|improve this answer














                            share|improve this answer



                            share|improve this answer








                            edited Oct 13 '18 at 11:05

























                            answered May 21 '14 at 18:09









                            phuclvphuclv

                            9,06463889




                            9,06463889






























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