Computer(Windows 10) suddenly disconnected from the internet












1















UPDATE: booting into safe mode network fixes it. But when I go back to regular mode its broken again.



While I was browsing reddit. My browser(Chrome), suddenly said that I have no internet connection.



My steam disconnected, can't ping Google. My network icon has that yellow triangle thing on my taskbar



I checked my phone, It had internet, my brother was currently watching Netflix on TV in the living room, the house has internet.



So I logged into my router, pc can connect to router settings via web browser. I am connected via Ethernet cable. I tried to use the troubleshoot tool in windows network and internet settings.



It said the DNS server isn't responding.



I tried to ipconfig release, renew, flushdns, winsock reset then restart pc
Still can't connect.



Tried setting preferred dns from auto to 8.8.8.8 did not work



Any tips?










share|improve this question




















  • 1





    how about re-installing the wifi driver?

    – Amir-Mousavi
    Feb 12 at 14:06











  • Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

    – Magicfades
    Feb 12 at 14:28











  • Is windows updates installed? Sometimes it affect the newtork interface

    – TDK
    Feb 12 at 15:23
















1















UPDATE: booting into safe mode network fixes it. But when I go back to regular mode its broken again.



While I was browsing reddit. My browser(Chrome), suddenly said that I have no internet connection.



My steam disconnected, can't ping Google. My network icon has that yellow triangle thing on my taskbar



I checked my phone, It had internet, my brother was currently watching Netflix on TV in the living room, the house has internet.



So I logged into my router, pc can connect to router settings via web browser. I am connected via Ethernet cable. I tried to use the troubleshoot tool in windows network and internet settings.



It said the DNS server isn't responding.



I tried to ipconfig release, renew, flushdns, winsock reset then restart pc
Still can't connect.



Tried setting preferred dns from auto to 8.8.8.8 did not work



Any tips?










share|improve this question




















  • 1





    how about re-installing the wifi driver?

    – Amir-Mousavi
    Feb 12 at 14:06











  • Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

    – Magicfades
    Feb 12 at 14:28











  • Is windows updates installed? Sometimes it affect the newtork interface

    – TDK
    Feb 12 at 15:23














1












1








1








UPDATE: booting into safe mode network fixes it. But when I go back to regular mode its broken again.



While I was browsing reddit. My browser(Chrome), suddenly said that I have no internet connection.



My steam disconnected, can't ping Google. My network icon has that yellow triangle thing on my taskbar



I checked my phone, It had internet, my brother was currently watching Netflix on TV in the living room, the house has internet.



So I logged into my router, pc can connect to router settings via web browser. I am connected via Ethernet cable. I tried to use the troubleshoot tool in windows network and internet settings.



It said the DNS server isn't responding.



I tried to ipconfig release, renew, flushdns, winsock reset then restart pc
Still can't connect.



Tried setting preferred dns from auto to 8.8.8.8 did not work



Any tips?










share|improve this question
















UPDATE: booting into safe mode network fixes it. But when I go back to regular mode its broken again.



While I was browsing reddit. My browser(Chrome), suddenly said that I have no internet connection.



My steam disconnected, can't ping Google. My network icon has that yellow triangle thing on my taskbar



I checked my phone, It had internet, my brother was currently watching Netflix on TV in the living room, the house has internet.



So I logged into my router, pc can connect to router settings via web browser. I am connected via Ethernet cable. I tried to use the troubleshoot tool in windows network and internet settings.



It said the DNS server isn't responding.



I tried to ipconfig release, renew, flushdns, winsock reset then restart pc
Still can't connect.



Tried setting preferred dns from auto to 8.8.8.8 did not work



Any tips?







windows-10 router dns home-networking






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 12 at 14:53







Magicfades

















asked Feb 12 at 13:51









MagicfadesMagicfades

62




62








  • 1





    how about re-installing the wifi driver?

    – Amir-Mousavi
    Feb 12 at 14:06











  • Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

    – Magicfades
    Feb 12 at 14:28











  • Is windows updates installed? Sometimes it affect the newtork interface

    – TDK
    Feb 12 at 15:23














  • 1





    how about re-installing the wifi driver?

    – Amir-Mousavi
    Feb 12 at 14:06











  • Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

    – Magicfades
    Feb 12 at 14:28











  • Is windows updates installed? Sometimes it affect the newtork interface

    – TDK
    Feb 12 at 15:23








1




1





how about re-installing the wifi driver?

– Amir-Mousavi
Feb 12 at 14:06





how about re-installing the wifi driver?

– Amir-Mousavi
Feb 12 at 14:06













Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

– Magicfades
Feb 12 at 14:28





Reinstalling driver did not work. BTW it's not wifi, it's Ethernet cable

– Magicfades
Feb 12 at 14:28













Is windows updates installed? Sometimes it affect the newtork interface

– TDK
Feb 12 at 15:23





Is windows updates installed? Sometimes it affect the newtork interface

– TDK
Feb 12 at 15:23










2 Answers
2






active

oldest

votes


















0














Since you stated that your network works fine in SafeMode, this indicates there is some software/driver that is causing the issue.




  • Additional testing could be useful


    • Ping 8.8.8.8, see if your computer is able to connect to the internet but is lacking DNS services

    • Run a "NSLookup google.com", see if that resolves and what kind of information you get back.



  • If you have recently installed any new software:


    • Uninstalling the new software

    • Reboot

    • Test again



  • If that doesn't work, it may have been an update, or some other system change


    • See if you have any recent system restore points

    • Restore back to a restore point and test again








share|improve this answer































    0














    I got it working again, I tried turning off some auto start services, I compared the running services when it was on safe mode vs unsafe mode. I tried turning off non-essential things one by one until it started working again. Ultimately it was a network monitoring tool that came with my motherboard's driver installation disc.



    Which is weird because that thing never updated, and I've been using it with no problems for several months. I didn't do any windows/(any)software update for the past week (I casually use my computer everyday). The internet connection just stopped working all of a sudden in the middle of casual browsing. I don't have any auto-updates enabled of any kind (I think).



    Regardless. Thanks for all the people giving tips for troubleshooting. Maybe sometime in the future I can use these troubleshooting tips to fix issues I might have or share these with my friends.






    share|improve this answer
























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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      0














      Since you stated that your network works fine in SafeMode, this indicates there is some software/driver that is causing the issue.




      • Additional testing could be useful


        • Ping 8.8.8.8, see if your computer is able to connect to the internet but is lacking DNS services

        • Run a "NSLookup google.com", see if that resolves and what kind of information you get back.



      • If you have recently installed any new software:


        • Uninstalling the new software

        • Reboot

        • Test again



      • If that doesn't work, it may have been an update, or some other system change


        • See if you have any recent system restore points

        • Restore back to a restore point and test again








      share|improve this answer




























        0














        Since you stated that your network works fine in SafeMode, this indicates there is some software/driver that is causing the issue.




        • Additional testing could be useful


          • Ping 8.8.8.8, see if your computer is able to connect to the internet but is lacking DNS services

          • Run a "NSLookup google.com", see if that resolves and what kind of information you get back.



        • If you have recently installed any new software:


          • Uninstalling the new software

          • Reboot

          • Test again



        • If that doesn't work, it may have been an update, or some other system change


          • See if you have any recent system restore points

          • Restore back to a restore point and test again








        share|improve this answer


























          0












          0








          0







          Since you stated that your network works fine in SafeMode, this indicates there is some software/driver that is causing the issue.




          • Additional testing could be useful


            • Ping 8.8.8.8, see if your computer is able to connect to the internet but is lacking DNS services

            • Run a "NSLookup google.com", see if that resolves and what kind of information you get back.



          • If you have recently installed any new software:


            • Uninstalling the new software

            • Reboot

            • Test again



          • If that doesn't work, it may have been an update, or some other system change


            • See if you have any recent system restore points

            • Restore back to a restore point and test again








          share|improve this answer













          Since you stated that your network works fine in SafeMode, this indicates there is some software/driver that is causing the issue.




          • Additional testing could be useful


            • Ping 8.8.8.8, see if your computer is able to connect to the internet but is lacking DNS services

            • Run a "NSLookup google.com", see if that resolves and what kind of information you get back.



          • If you have recently installed any new software:


            • Uninstalling the new software

            • Reboot

            • Test again



          • If that doesn't work, it may have been an update, or some other system change


            • See if you have any recent system restore points

            • Restore back to a restore point and test again









          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Feb 12 at 17:19









          Chris DChris D

          2616




          2616

























              0














              I got it working again, I tried turning off some auto start services, I compared the running services when it was on safe mode vs unsafe mode. I tried turning off non-essential things one by one until it started working again. Ultimately it was a network monitoring tool that came with my motherboard's driver installation disc.



              Which is weird because that thing never updated, and I've been using it with no problems for several months. I didn't do any windows/(any)software update for the past week (I casually use my computer everyday). The internet connection just stopped working all of a sudden in the middle of casual browsing. I don't have any auto-updates enabled of any kind (I think).



              Regardless. Thanks for all the people giving tips for troubleshooting. Maybe sometime in the future I can use these troubleshooting tips to fix issues I might have or share these with my friends.






              share|improve this answer




























                0














                I got it working again, I tried turning off some auto start services, I compared the running services when it was on safe mode vs unsafe mode. I tried turning off non-essential things one by one until it started working again. Ultimately it was a network monitoring tool that came with my motherboard's driver installation disc.



                Which is weird because that thing never updated, and I've been using it with no problems for several months. I didn't do any windows/(any)software update for the past week (I casually use my computer everyday). The internet connection just stopped working all of a sudden in the middle of casual browsing. I don't have any auto-updates enabled of any kind (I think).



                Regardless. Thanks for all the people giving tips for troubleshooting. Maybe sometime in the future I can use these troubleshooting tips to fix issues I might have or share these with my friends.






                share|improve this answer


























                  0












                  0








                  0







                  I got it working again, I tried turning off some auto start services, I compared the running services when it was on safe mode vs unsafe mode. I tried turning off non-essential things one by one until it started working again. Ultimately it was a network monitoring tool that came with my motherboard's driver installation disc.



                  Which is weird because that thing never updated, and I've been using it with no problems for several months. I didn't do any windows/(any)software update for the past week (I casually use my computer everyday). The internet connection just stopped working all of a sudden in the middle of casual browsing. I don't have any auto-updates enabled of any kind (I think).



                  Regardless. Thanks for all the people giving tips for troubleshooting. Maybe sometime in the future I can use these troubleshooting tips to fix issues I might have or share these with my friends.






                  share|improve this answer













                  I got it working again, I tried turning off some auto start services, I compared the running services when it was on safe mode vs unsafe mode. I tried turning off non-essential things one by one until it started working again. Ultimately it was a network monitoring tool that came with my motherboard's driver installation disc.



                  Which is weird because that thing never updated, and I've been using it with no problems for several months. I didn't do any windows/(any)software update for the past week (I casually use my computer everyday). The internet connection just stopped working all of a sudden in the middle of casual browsing. I don't have any auto-updates enabled of any kind (I think).



                  Regardless. Thanks for all the people giving tips for troubleshooting. Maybe sometime in the future I can use these troubleshooting tips to fix issues I might have or share these with my friends.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Feb 13 at 16:30









                  MagicfadesMagicfades

                  62




                  62






























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