Printing does not work on a Sharp MX 2310U












4














Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question




















  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55
















4














Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question




















  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55














4












4








4


1





Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question















Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U






printing






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share|improve this question








edited Jan 8 '13 at 17:59









Jorge Castro

36k105422617




36k105422617










asked Jan 8 '13 at 17:19









PeterPeter

7128




7128








  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55














  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55








1




1




Where did you get the driver?
– nick
Jan 8 '13 at 17:25




Where did you get the driver?
– nick
Jan 8 '13 at 17:25












When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
– Peter
Mar 21 '13 at 10:55




When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
– Peter
Mar 21 '13 at 10:55










1 Answer
1






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0














I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






share|improve this answer





















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    I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



    https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



    I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






    share|improve this answer


























      0














      I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



      https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



      I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






      share|improve this answer
























        0












        0








        0






        I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



        https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



        I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






        share|improve this answer












        I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



        https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



        I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 11 '13 at 21:58









        VictorVictor

        11




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