Ubuntu 18.04.1 LTS issue with Dell Thunderbolt 3 Dock after update
I have been using Ubuntu 18.04.1 LTS on a Dell Precision 5510 laptop with a Dell Thunderbolt 3 Dock, model TB16, for over two months with no issues. The system is regularly updated with the latest updates.
January 29th 2019, a notification for a new update appeared :
- Several unused kernel files to be deleted
- (update for Oracle's Virtual Box, seems very irrelevant)
I proceeded to install. However after rebooting, reaching the login screen and entering my password, I only had black screens and a completely unresponsive system.
After several reboots and attempts to diagnose the problem, only when I rebooted the system with the Dell Thunderbolt 3 Dock unplugged that the system successfully booted and displayed the desktop, menu bar...etc. Even then, when I re-plugged the dock, the system became unresponsive with a black screen.
I am currently looking into restoring the pre-update kernel using GRUB.
I'm interested to know if anyone, with a relatively similar setup, is experiencing this issue. Any other insights or ideas that could help are welcome.
Update :
Another report on this issue found (2 posts by the same author), it seems to affect only Dell docks but it is probably not restricted to Dell machines:
https://answers.launchpad.net/ubuntu/+question/678174
After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
For now the issue has been resolved by restoring 4.15.0-43-generic using GRUB. I am holding from updating Ubuntu until the bug gets fixed.
18.04 updates dock thunderbolt
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
|
show 2 more comments
I have been using Ubuntu 18.04.1 LTS on a Dell Precision 5510 laptop with a Dell Thunderbolt 3 Dock, model TB16, for over two months with no issues. The system is regularly updated with the latest updates.
January 29th 2019, a notification for a new update appeared :
- Several unused kernel files to be deleted
- (update for Oracle's Virtual Box, seems very irrelevant)
I proceeded to install. However after rebooting, reaching the login screen and entering my password, I only had black screens and a completely unresponsive system.
After several reboots and attempts to diagnose the problem, only when I rebooted the system with the Dell Thunderbolt 3 Dock unplugged that the system successfully booted and displayed the desktop, menu bar...etc. Even then, when I re-plugged the dock, the system became unresponsive with a black screen.
I am currently looking into restoring the pre-update kernel using GRUB.
I'm interested to know if anyone, with a relatively similar setup, is experiencing this issue. Any other insights or ideas that could help are welcome.
Update :
Another report on this issue found (2 posts by the same author), it seems to affect only Dell docks but it is probably not restricted to Dell machines:
https://answers.launchpad.net/ubuntu/+question/678174
After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
For now the issue has been resolved by restoring 4.15.0-43-generic using GRUB. I am holding from updating Ubuntu until the bug gets fixed.
18.04 updates dock thunderbolt
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
3
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
2
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago
|
show 2 more comments
I have been using Ubuntu 18.04.1 LTS on a Dell Precision 5510 laptop with a Dell Thunderbolt 3 Dock, model TB16, for over two months with no issues. The system is regularly updated with the latest updates.
January 29th 2019, a notification for a new update appeared :
- Several unused kernel files to be deleted
- (update for Oracle's Virtual Box, seems very irrelevant)
I proceeded to install. However after rebooting, reaching the login screen and entering my password, I only had black screens and a completely unresponsive system.
After several reboots and attempts to diagnose the problem, only when I rebooted the system with the Dell Thunderbolt 3 Dock unplugged that the system successfully booted and displayed the desktop, menu bar...etc. Even then, when I re-plugged the dock, the system became unresponsive with a black screen.
I am currently looking into restoring the pre-update kernel using GRUB.
I'm interested to know if anyone, with a relatively similar setup, is experiencing this issue. Any other insights or ideas that could help are welcome.
Update :
Another report on this issue found (2 posts by the same author), it seems to affect only Dell docks but it is probably not restricted to Dell machines:
https://answers.launchpad.net/ubuntu/+question/678174
After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
For now the issue has been resolved by restoring 4.15.0-43-generic using GRUB. I am holding from updating Ubuntu until the bug gets fixed.
18.04 updates dock thunderbolt
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
I have been using Ubuntu 18.04.1 LTS on a Dell Precision 5510 laptop with a Dell Thunderbolt 3 Dock, model TB16, for over two months with no issues. The system is regularly updated with the latest updates.
January 29th 2019, a notification for a new update appeared :
- Several unused kernel files to be deleted
- (update for Oracle's Virtual Box, seems very irrelevant)
I proceeded to install. However after rebooting, reaching the login screen and entering my password, I only had black screens and a completely unresponsive system.
After several reboots and attempts to diagnose the problem, only when I rebooted the system with the Dell Thunderbolt 3 Dock unplugged that the system successfully booted and displayed the desktop, menu bar...etc. Even then, when I re-plugged the dock, the system became unresponsive with a black screen.
I am currently looking into restoring the pre-update kernel using GRUB.
I'm interested to know if anyone, with a relatively similar setup, is experiencing this issue. Any other insights or ideas that could help are welcome.
Update :
Another report on this issue found (2 posts by the same author), it seems to affect only Dell docks but it is probably not restricted to Dell machines:
https://answers.launchpad.net/ubuntu/+question/678174
After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
For now the issue has been resolved by restoring 4.15.0-43-generic using GRUB. I am holding from updating Ubuntu until the bug gets fixed.
18.04 updates dock thunderbolt
18.04 updates dock thunderbolt
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
edited Jan 29 at 12:34
Berkaoui
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
asked Jan 29 at 9:34
BerkaouiBerkaoui
915
915
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
3
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
2
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago
|
show 2 more comments
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
3
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
2
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
3
3
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
2
2
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago
|
show 2 more comments
3 Answers
3
active
oldest
votes
I am posting to confirm I had this same issue after a kernel update yesterday.
Same symptoms, wouldn't boot with the dock plugged in. Plugging the dock in after laptop boots standalone caused the laptop screen to go black and everything lock up.
Tried with everything disconnected from the dock except power (as I thought the laptop was having issues going to the dual monitors).
Had to roll back from linux-image-4.15.0-44-generic (4.15.0-44.47) to linux-image-4.15.0-43-generic (4.15.0-43.46) and the Dell dock + monitor is working for me now.
Solution
Press ESC on boot (UEFI) or Left Shift if BIOS, then select advanced boot options. I went to older kernel (-43). Confirmed issue wasn't occurring for me on -43, so removed -44.
sudo apt-get purge linux-image-4.15.0-44-generic
edited Jan 30 at 21:06
isherwood
858
answered Jan 29 at 22:51
BenBen
911
I had to add-fto the purge command due to "not empty" errors. Thanks.
– isherwood
Jan 30 at 19:55
add a comment |
Upgrading kernel to 4.15.0-45 (available today on Ubuntu repositories) solved if for me! At last!
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
I can confirm that updating the kernel solved the problem. First, douname -ato verify that you have 4.15.0-44. Then, dosudo apt-get dist-upgradeto update. After rebooting, I was able to use my dock as before.
– L42
Feb 7 at 13:58
add a comment |
sudo apt remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
This helped me.
Ubuntu 18.04.
Dell XPS 9570 + thunderbolt tb16
answered Jan 30 at 7:41
user7224206user7224206
211
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
add a comment |
protected by Community♦ Jan 30 at 9:50
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
I am posting to confirm I had this same issue after a kernel update yesterday.
Same symptoms, wouldn't boot with the dock plugged in. Plugging the dock in after laptop boots standalone caused the laptop screen to go black and everything lock up.
Tried with everything disconnected from the dock except power (as I thought the laptop was having issues going to the dual monitors).
Had to roll back from linux-image-4.15.0-44-generic (4.15.0-44.47) to linux-image-4.15.0-43-generic (4.15.0-43.46) and the Dell dock + monitor is working for me now.
Solution
Press ESC on boot (UEFI) or Left Shift if BIOS, then select advanced boot options. I went to older kernel (-43). Confirmed issue wasn't occurring for me on -43, so removed -44.
sudo apt-get purge linux-image-4.15.0-44-generic
edited Jan 30 at 21:06
isherwood
858
answered Jan 29 at 22:51
BenBen
911
I had to add-fto the purge command due to "not empty" errors. Thanks.
– isherwood
Jan 30 at 19:55
add a comment |
I am posting to confirm I had this same issue after a kernel update yesterday.
Same symptoms, wouldn't boot with the dock plugged in. Plugging the dock in after laptop boots standalone caused the laptop screen to go black and everything lock up.
Tried with everything disconnected from the dock except power (as I thought the laptop was having issues going to the dual monitors).
Had to roll back from linux-image-4.15.0-44-generic (4.15.0-44.47) to linux-image-4.15.0-43-generic (4.15.0-43.46) and the Dell dock + monitor is working for me now.
Solution
Press ESC on boot (UEFI) or Left Shift if BIOS, then select advanced boot options. I went to older kernel (-43). Confirmed issue wasn't occurring for me on -43, so removed -44.
sudo apt-get purge linux-image-4.15.0-44-generic
edited Jan 30 at 21:06
isherwood
858
answered Jan 29 at 22:51
BenBen
911
I had to add-fto the purge command due to "not empty" errors. Thanks.
– isherwood
Jan 30 at 19:55
add a comment |
I am posting to confirm I had this same issue after a kernel update yesterday.
Same symptoms, wouldn't boot with the dock plugged in. Plugging the dock in after laptop boots standalone caused the laptop screen to go black and everything lock up.
Tried with everything disconnected from the dock except power (as I thought the laptop was having issues going to the dual monitors).
Had to roll back from linux-image-4.15.0-44-generic (4.15.0-44.47) to linux-image-4.15.0-43-generic (4.15.0-43.46) and the Dell dock + monitor is working for me now.
Solution
Press ESC on boot (UEFI) or Left Shift if BIOS, then select advanced boot options. I went to older kernel (-43). Confirmed issue wasn't occurring for me on -43, so removed -44.
sudo apt-get purge linux-image-4.15.0-44-generic
edited Jan 30 at 21:06
isherwood
858
answered Jan 29 at 22:51
BenBen
911
I am posting to confirm I had this same issue after a kernel update yesterday.
Same symptoms, wouldn't boot with the dock plugged in. Plugging the dock in after laptop boots standalone caused the laptop screen to go black and everything lock up.
Tried with everything disconnected from the dock except power (as I thought the laptop was having issues going to the dual monitors).
Had to roll back from linux-image-4.15.0-44-generic (4.15.0-44.47) to linux-image-4.15.0-43-generic (4.15.0-43.46) and the Dell dock + monitor is working for me now.
Solution
Press ESC on boot (UEFI) or Left Shift if BIOS, then select advanced boot options. I went to older kernel (-43). Confirmed issue wasn't occurring for me on -43, so removed -44.
sudo apt-get purge linux-image-4.15.0-44-generic
edited Jan 30 at 21:06
isherwood
858
answered Jan 29 at 22:51
BenBen
911
edited Jan 30 at 21:06
isherwood
858
edited Jan 30 at 21:06
isherwood
858
edited Jan 30 at 21:06
isherwood
858
858
answered Jan 29 at 22:51
BenBen
911
answered Jan 29 at 22:51
BenBen
911
answered Jan 29 at 22:51
BenBen
911
911
I had to add-fto the purge command due to "not empty" errors. Thanks.
– isherwood
Jan 30 at 19:55
add a comment |
I had to add-fto the purge command due to "not empty" errors. Thanks.
– isherwood
Jan 30 at 19:55
I had to add
-f to the purge command due to "not empty" errors. Thanks.– isherwood
Jan 30 at 19:55
I had to add
-f to the purge command due to "not empty" errors. Thanks.– isherwood
Jan 30 at 19:55
add a comment |
Upgrading kernel to 4.15.0-45 (available today on Ubuntu repositories) solved if for me! At last!
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
I can confirm that updating the kernel solved the problem. First, douname -ato verify that you have 4.15.0-44. Then, dosudo apt-get dist-upgradeto update. After rebooting, I was able to use my dock as before.
– L42
Feb 7 at 13:58
add a comment |
Upgrading kernel to 4.15.0-45 (available today on Ubuntu repositories) solved if for me! At last!
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
I can confirm that updating the kernel solved the problem. First, douname -ato verify that you have 4.15.0-44. Then, dosudo apt-get dist-upgradeto update. After rebooting, I was able to use my dock as before.
– L42
Feb 7 at 13:58
add a comment |
Upgrading kernel to 4.15.0-45 (available today on Ubuntu repositories) solved if for me! At last!
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
Upgrading kernel to 4.15.0-45 (available today on Ubuntu repositories) solved if for me! At last!
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
answered Feb 1 at 8:10
Benjamin BarroisBenjamin Barrois
22415
22415
I can confirm that updating the kernel solved the problem. First, douname -ato verify that you have 4.15.0-44. Then, dosudo apt-get dist-upgradeto update. After rebooting, I was able to use my dock as before.
– L42
Feb 7 at 13:58
add a comment |
I can confirm that updating the kernel solved the problem. First, douname -ato verify that you have 4.15.0-44. Then, dosudo apt-get dist-upgradeto update. After rebooting, I was able to use my dock as before.
– L42
Feb 7 at 13:58
I can confirm that updating the kernel solved the problem. First, do
uname -a to verify that you have 4.15.0-44. Then, do sudo apt-get dist-upgrade to update. After rebooting, I was able to use my dock as before.– L42
Feb 7 at 13:58
I can confirm that updating the kernel solved the problem. First, do
uname -a to verify that you have 4.15.0-44. Then, do sudo apt-get dist-upgrade to update. After rebooting, I was able to use my dock as before.– L42
Feb 7 at 13:58
add a comment |
sudo apt remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
This helped me.
Ubuntu 18.04.
Dell XPS 9570 + thunderbolt tb16
answered Jan 30 at 7:41
user7224206user7224206
211
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
add a comment |
sudo apt remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
This helped me.
Ubuntu 18.04.
Dell XPS 9570 + thunderbolt tb16
answered Jan 30 at 7:41
user7224206user7224206
211
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
add a comment |
sudo apt remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
This helped me.
Ubuntu 18.04.
Dell XPS 9570 + thunderbolt tb16
answered Jan 30 at 7:41
user7224206user7224206
211
sudo apt remove linux-image-4.15.0-44-generic linux-headers-4.15.0-44-generic
This helped me.
Ubuntu 18.04.
Dell XPS 9570 + thunderbolt tb16
answered Jan 30 at 7:41
user7224206user7224206
211
answered Jan 30 at 7:41
user7224206user7224206
211
answered Jan 30 at 7:41
user7224206user7224206
211
answered Jan 30 at 7:41
user7224206user7224206
211
211
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
add a comment |
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
3
3
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
You probably don't want to remove the currently active kernel, though. Reboot into -43 first.
– isherwood
Jan 30 at 19:58
add a comment |
protected by Community♦ Jan 30 at 9:50
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
See askubuntu.com/questions/1113743/…
– Kristopher Ives
Jan 29 at 9:41
I have the same problem with a Lenovo T460s and a LENOVO® ThinkPad® Ultra Dock 90W. So the problem is neither Dell specific nor depends on the Thunderbolt dock, but seems to be a more general one. I had to downgrade to Kernel 14.15.0.43 as Kernel 14.15.0.44 seems to be buggy.
– hantaho
Jan 29 at 14:00
Same problem for me (ThinkPad X1 Carbon 5th + Dock Thunderbolt 3) Seems to work again after a downgrade to kernel 4.15.0-43
– Covich
Jan 30 at 9:21
3
Same problem here with XPS13 + dock and 2 monitors
– Edson Medina
Jan 30 at 12:23
2
Possible duplicate of After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
– Moshe Katz
10 hours ago