Printing does not work on a Sharp MX 2310U












4














Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question




















  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55
















4














Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question




















  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55














4












4








4


1





Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U









share|improve this question















Help please with a little printer probem.



I am using a Sharp-MX-2310U printer on the network with Ubuntu 12.10. Followed all the normal setup and looking at cups localhost:631/printers/ I see the printer but no print jobs are printed and /var/spool/cups just keeps on filling with unfinished jobs.



The printer properties display the ink status etc so I do have connection to the printer but localhost:631/printers/ shows:




SHARP-MX-2310U SHARP MX-2310U Office Sharp MX-2300N Foomatic/pxlcolor
(recommended) Idle - "Waiting for printer to finish."




Looking in localhost:631/admin/log/error_log I get a number of errors but nothing that is obvious.



    E [08/Jan/2013:10:31:26 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:10:31:26 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:11:22:41 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:51:29 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:15:52:43 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:53:22 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:15:54:04 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:27 +0000] [Job 1] The printer is unreachable at this time.
W [08/Jan/2013:15:54:40 +0000] [Job 1] The printer is unreachable at this time.
E [08/Jan/2013:15:54:55 +0000] [Job 1] The printer is not responding.
E [08/Jan/2013:16:08:22 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:09:40 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:11:33 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [08/Jan/2013:16:13:38 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
E [08/Jan/2013:16:14:21 +0000] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:14:45 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
E [08/Jan/2013:16:28:03 +0000] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U
W [08/Jan/2013:16:28:04 +0000] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_SHARP_MX_2310U






printing






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 8 '13 at 17:59









Jorge Castro

36k105422617




36k105422617










asked Jan 8 '13 at 17:19









PeterPeter

7128




7128








  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55














  • 1




    Where did you get the driver?
    – nick
    Jan 8 '13 at 17:25










  • When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
    – Peter
    Mar 21 '13 at 10:55








1




1




Where did you get the driver?
– nick
Jan 8 '13 at 17:25




Where did you get the driver?
– nick
Jan 8 '13 at 17:25












When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
– Peter
Mar 21 '13 at 10:55




When I install the printer the wizard asks me to select from a list. So I guess the driver is bundled with the Ubuntu release in some way. I also tried the driver found at sharp.co.uk/cps/rde/xchg/gb/hs.xsl/-/html/…. After the install I removed the old printer and re-installed with the same result
– Peter
Mar 21 '13 at 10:55










1 Answer
1






active

oldest

votes


















0














I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






share|improve this answer





















    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "89"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f237791%2fprinting-does-not-work-on-a-sharp-mx-2310u%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



    https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



    I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






    share|improve this answer


























      0














      I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



      https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



      I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






      share|improve this answer
























        0












        0








        0






        I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



        https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



        I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.






        share|improve this answer












        I have the same issue except I have a Canon 1023N over ethernet. I have same errors. It looks like a known bug with cups. Lots of reports coming in now:



        https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1053443



        I wish I had known before I went and installed 12.10 as supposedly 12.04 does not have this problem.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 11 '13 at 21:58









        VictorVictor

        11




        11






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Ask Ubuntu!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.





            Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


            Please pay close attention to the following guidance:


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f237791%2fprinting-does-not-work-on-a-sharp-mx-2310u%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            How to reconfigure Docker Trusted Registry 2.x.x to use CEPH FS mount instead of NFS and other traditional...

            is 'sed' thread safe

            How to make a Squid Proxy server?