Facebook Customer Chat Plugin not working
0
The chat plugin does not work, installed everything correctly on the site, but the chat does not appear on the site. I checked the console - there is a connection to SDK, what could be the problem?
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and
<div class="fb-customerchat"
page_id="184854859536XXXX">
</div>
facebook sdk facebook-chat
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
migrated from superuser.com Jan 22 at 14:29
This question came from our site for computer enthusiasts and power users.
|
show 1 more comment
0
The chat plugin does not work, installed everything correctly on the site, but the chat does not appear on the site. I checked the console - there is a connection to SDK, what could be the problem?
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and
<div class="fb-customerchat"
page_id="184854859536XXXX">
</div>
facebook sdk facebook-chat
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
migrated from superuser.com Jan 22 at 14:29
This question came from our site for computer enthusiasts and power users.
You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
<div id="fb-root"></div>should go into the body of the document, not the head.
– misorude
Jan 22 at 15:15
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55
|
show 1 more comment
0
0
0
The chat plugin does not work, installed everything correctly on the site, but the chat does not appear on the site. I checked the console - there is a connection to SDK, what could be the problem?
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and
<div class="fb-customerchat"
page_id="184854859536XXXX">
</div>
facebook sdk facebook-chat
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
The chat plugin does not work, installed everything correctly on the site, but the chat does not appear on the site. I checked the console - there is a connection to SDK, what could be the problem?
<div id="fb-root"></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>
and
<div class="fb-customerchat"
page_id="184854859536XXXX">
</div>
facebook sdk facebook-chat
facebook sdk facebook-chat
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
asked Jan 22 at 14:26
Sasha BubelaSasha Bubela
32
32
migrated from superuser.com Jan 22 at 14:29
This question came from our site for computer enthusiasts and power users.
migrated from superuser.com Jan 22 at 14:29
This question came from our site for computer enthusiasts and power users.
You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
<div id="fb-root"></div>should go into the body of the document, not the head.
– misorude
Jan 22 at 15:15
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55
|
show 1 more comment
You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
<div id="fb-root"></div>should go into the body of the document, not the head.
– misorude
Jan 22 at 15:15
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55
You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
<div id="fb-root"></div> should go into the body of the document, not the head.– misorude
Jan 22 at 15:15
<div id="fb-root"></div> should go into the body of the document, not the head.– misorude
Jan 22 at 15:15
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55
|
show 1 more comment
1 Answer
1
active
oldest
votes
0
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>
answered Jan 24 at 8:30
KamilKamil
184
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
add a comment |
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1 Answer
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1 Answer
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0
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>
answered Jan 24 at 8:30
KamilKamil
184
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
add a comment |
0
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>
answered Jan 24 at 8:30
KamilKamil
184
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
add a comment |
0
0
0
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>
answered Jan 24 at 8:30
KamilKamil
184
<script>
window.fbAsyncInit = function() {
FB.init({
appId : 'facebook-developer-app-id',
autoLogAppEvents : true,
xfbml : true,
version : 'v3.2'
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = "https://connect.facebook.net/ru_RU/sdk/xfbml.customerchat.js";
fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));
</script>
<!-- Your customer chat code -->
<div class="fb-customerchat"
attribution=setup_tool
page_id="YOUR ID"
logged_in_greeting="Hello. How we can help you?"
logged_out_greeting="Hello. How we can help you?">
</div>
answered Jan 24 at 8:30
KamilKamil
184
answered Jan 24 at 8:30
KamilKamil
184
answered Jan 24 at 8:30
KamilKamil
184
answered Jan 24 at 8:30
KamilKamil
184
184
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
add a comment |
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
Tried this, created an app and used its ID. Used rest of your code but no luck.
– Brian Duncan
Jan 24 at 20:54
add a comment |
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You’ve gone over the Troubleshooting Tips in the plugin documentation already?
– misorude
Jan 22 at 14:33
@misorude Yes, I checked the hint. My site link
– Sasha Bubela
Jan 22 at 15:10
<div id="fb-root"></div>should go into the body of the document, not the head.– misorude
Jan 22 at 15:15
just did it, nothing happened
– Sasha Bubela
Jan 22 at 15:18
Were you able to fix the problem Sasha?
– Brian Duncan
Jan 24 at 20:55