Hashfails and corrupted downloads when retrieving files directly via ISP connection but things clear up when...












3















I'm facing SSL errors when accessing websites (on computer and mobile same network) the error shows up randomly (only some times I got the error) but lately I noticed that most of my downloads are corrupted (Zip and EXE files) also a lot of HashFails on the Torrent files (like 20GB wasted for 5GB file)
I am connecting to the ISP via an ADSL modem at home then via Wi-Fi to the PC.



How can I be certain that my ISP is causing the SSL errors and corrupted files?



I thought my PC is infected so I installed an Antivirus and an Anti-malware but got the same result, then after trying to install Fusion360 (Autodesk) where the installer download the rest of the files I got another SSL error I tried everything they suggested on the help page but no luck.



Finally I installed VPN software and magically all the errors are gone and the downloaded files are working, Fusion360 installed fine. All this is making me think that this must be my ISP messing up the internet connection for some reason. Is this possible?



For example is the error I get when installing Fusion360 :




ssl.SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2090)`




And this while installing numpy




Could not install packages due to an EnvironmentError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2217)




And this is error on a website :




err_cert_authority_invalid.




Here is another :




ERR_SSL_PROTOCOL_ERROR




And this :




www.reddit.com sent an invalid response. ERR_SSL_PROTOCOL_ERROR




there's no option to view the certificate, but once I reload the page I can access the site and can see the certificate details



also this :




Attackers might be trying to steal your information from m.facebook.com
NET::ERR_CERT_AUTHORITY_INVALID




This on Facebook also and I did get the certificate



enter image description hereenter image description hereenter image description here



Here is what i can find on the ADSL section of the modem :




The ADSL BER test completed successfully.

Test Time (sec): 20 Total

Transferred Bits: 0x00000000046C1400

Total Error Bits: 0x0000000000000000

Error Ratio: 0.00e+00




and this ADSL STATICS :
enter image description here










share|improve this question




















  • 3





    You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

    – Ramhound
    Oct 2 '18 at 17:55






  • 1





    How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

    – JakeGould
    Oct 2 '18 at 18:18








  • 1





    It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

    – Attie
    Oct 2 '18 at 19:40











  • @Attie i'll add one when i get it

    – Chebhou
    Oct 2 '18 at 20:49






  • 1





    Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

    – Michael Frank
    Oct 11 '18 at 2:28


















3















I'm facing SSL errors when accessing websites (on computer and mobile same network) the error shows up randomly (only some times I got the error) but lately I noticed that most of my downloads are corrupted (Zip and EXE files) also a lot of HashFails on the Torrent files (like 20GB wasted for 5GB file)
I am connecting to the ISP via an ADSL modem at home then via Wi-Fi to the PC.



How can I be certain that my ISP is causing the SSL errors and corrupted files?



I thought my PC is infected so I installed an Antivirus and an Anti-malware but got the same result, then after trying to install Fusion360 (Autodesk) where the installer download the rest of the files I got another SSL error I tried everything they suggested on the help page but no luck.



Finally I installed VPN software and magically all the errors are gone and the downloaded files are working, Fusion360 installed fine. All this is making me think that this must be my ISP messing up the internet connection for some reason. Is this possible?



For example is the error I get when installing Fusion360 :




ssl.SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2090)`




And this while installing numpy




Could not install packages due to an EnvironmentError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2217)




And this is error on a website :




err_cert_authority_invalid.




Here is another :




ERR_SSL_PROTOCOL_ERROR




And this :




www.reddit.com sent an invalid response. ERR_SSL_PROTOCOL_ERROR




there's no option to view the certificate, but once I reload the page I can access the site and can see the certificate details



also this :




Attackers might be trying to steal your information from m.facebook.com
NET::ERR_CERT_AUTHORITY_INVALID




This on Facebook also and I did get the certificate



enter image description hereenter image description hereenter image description here



Here is what i can find on the ADSL section of the modem :




The ADSL BER test completed successfully.

Test Time (sec): 20 Total

Transferred Bits: 0x00000000046C1400

Total Error Bits: 0x0000000000000000

Error Ratio: 0.00e+00




and this ADSL STATICS :
enter image description here










share|improve this question




















  • 3





    You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

    – Ramhound
    Oct 2 '18 at 17:55






  • 1





    How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

    – JakeGould
    Oct 2 '18 at 18:18








  • 1





    It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

    – Attie
    Oct 2 '18 at 19:40











  • @Attie i'll add one when i get it

    – Chebhou
    Oct 2 '18 at 20:49






  • 1





    Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

    – Michael Frank
    Oct 11 '18 at 2:28
















3












3








3








I'm facing SSL errors when accessing websites (on computer and mobile same network) the error shows up randomly (only some times I got the error) but lately I noticed that most of my downloads are corrupted (Zip and EXE files) also a lot of HashFails on the Torrent files (like 20GB wasted for 5GB file)
I am connecting to the ISP via an ADSL modem at home then via Wi-Fi to the PC.



How can I be certain that my ISP is causing the SSL errors and corrupted files?



I thought my PC is infected so I installed an Antivirus and an Anti-malware but got the same result, then after trying to install Fusion360 (Autodesk) where the installer download the rest of the files I got another SSL error I tried everything they suggested on the help page but no luck.



Finally I installed VPN software and magically all the errors are gone and the downloaded files are working, Fusion360 installed fine. All this is making me think that this must be my ISP messing up the internet connection for some reason. Is this possible?



For example is the error I get when installing Fusion360 :




ssl.SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2090)`




And this while installing numpy




Could not install packages due to an EnvironmentError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2217)




And this is error on a website :




err_cert_authority_invalid.




Here is another :




ERR_SSL_PROTOCOL_ERROR




And this :




www.reddit.com sent an invalid response. ERR_SSL_PROTOCOL_ERROR




there's no option to view the certificate, but once I reload the page I can access the site and can see the certificate details



also this :




Attackers might be trying to steal your information from m.facebook.com
NET::ERR_CERT_AUTHORITY_INVALID




This on Facebook also and I did get the certificate



enter image description hereenter image description hereenter image description here



Here is what i can find on the ADSL section of the modem :




The ADSL BER test completed successfully.

Test Time (sec): 20 Total

Transferred Bits: 0x00000000046C1400

Total Error Bits: 0x0000000000000000

Error Ratio: 0.00e+00




and this ADSL STATICS :
enter image description here










share|improve this question
















I'm facing SSL errors when accessing websites (on computer and mobile same network) the error shows up randomly (only some times I got the error) but lately I noticed that most of my downloads are corrupted (Zip and EXE files) also a lot of HashFails on the Torrent files (like 20GB wasted for 5GB file)
I am connecting to the ISP via an ADSL modem at home then via Wi-Fi to the PC.



How can I be certain that my ISP is causing the SSL errors and corrupted files?



I thought my PC is infected so I installed an Antivirus and an Anti-malware but got the same result, then after trying to install Fusion360 (Autodesk) where the installer download the rest of the files I got another SSL error I tried everything they suggested on the help page but no luck.



Finally I installed VPN software and magically all the errors are gone and the downloaded files are working, Fusion360 installed fine. All this is making me think that this must be my ISP messing up the internet connection for some reason. Is this possible?



For example is the error I get when installing Fusion360 :




ssl.SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2090)`




And this while installing numpy




Could not install packages due to an EnvironmentError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac (_ssl.c:2217)




And this is error on a website :




err_cert_authority_invalid.




Here is another :




ERR_SSL_PROTOCOL_ERROR




And this :




www.reddit.com sent an invalid response. ERR_SSL_PROTOCOL_ERROR




there's no option to view the certificate, but once I reload the page I can access the site and can see the certificate details



also this :




Attackers might be trying to steal your information from m.facebook.com
NET::ERR_CERT_AUTHORITY_INVALID




This on Facebook also and I did get the certificate



enter image description hereenter image description hereenter image description here



Here is what i can find on the ADSL section of the modem :




The ADSL BER test completed successfully.

Test Time (sec): 20 Total

Transferred Bits: 0x00000000046C1400

Total Error Bits: 0x0000000000000000

Error Ratio: 0.00e+00




and this ADSL STATICS :
enter image description here







networking vpn ssl isp






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 2 at 18:40







Chebhou

















asked Oct 2 '18 at 17:53









ChebhouChebhou

1166




1166








  • 3





    You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

    – Ramhound
    Oct 2 '18 at 17:55






  • 1





    How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

    – JakeGould
    Oct 2 '18 at 18:18








  • 1





    It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

    – Attie
    Oct 2 '18 at 19:40











  • @Attie i'll add one when i get it

    – Chebhou
    Oct 2 '18 at 20:49






  • 1





    Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

    – Michael Frank
    Oct 11 '18 at 2:28
















  • 3





    You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

    – Ramhound
    Oct 2 '18 at 17:55






  • 1





    How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

    – JakeGould
    Oct 2 '18 at 18:18








  • 1





    It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

    – Attie
    Oct 2 '18 at 19:40











  • @Attie i'll add one when i get it

    – Chebhou
    Oct 2 '18 at 20:49






  • 1





    Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

    – Michael Frank
    Oct 11 '18 at 2:28










3




3





You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

– Ramhound
Oct 2 '18 at 17:55





You mention you recieve SSL errors, but don't indicate, what those SSL errors are.

– Ramhound
Oct 2 '18 at 17:55




1




1





How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

– JakeGould
Oct 2 '18 at 18:18







How do you connect to your ISP? Via a modem? Wired or wireless? This all sounds like some encryption issue between you and your ISP but not necessarily caused by your ISP. The face the VPN clears things up is a big clue but blaming the ISP might not make sense; if you are using a popular ISP with lots of users you wouldn’t be the only one with an issue.

– JakeGould
Oct 2 '18 at 18:18






1




1





It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

– Attie
Oct 2 '18 at 19:40





It would be interesting to review stats on your VPN connection (if you can get them)... And it would also be good to know about the SSL errors you're seeing... for example a screenshot of your browser when the error occurs.

– Attie
Oct 2 '18 at 19:40













@Attie i'll add one when i get it

– Chebhou
Oct 2 '18 at 20:49





@Attie i'll add one when i get it

– Chebhou
Oct 2 '18 at 20:49




1




1





Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

– Michael Frank
Oct 11 '18 at 2:28







Something to note... Facebook's SHA-1 Fingerprint is: BD:25:8C:1F:62:A4:A6:D9:CF:7D:98:12:D2:2E:2F:F5:7E:84:FB:36. Which does not match what you are seeing there. This points to the possibility that there is indeed something intercepting your connections.

– Michael Frank
Oct 11 '18 at 2:28












2 Answers
2






active

oldest

votes


















4














Wild guess but this doesn't sound like intentional ISP meddling, and it's unlikely to be encryption-related.



Either there is some kind of major interference/data corruption between you and the ISP (which your VPN app hides by retransmitting corrupted packets instead of failing), or between the ISP and one of their upstreams (which the VPN just happens to route around).



Log in to your ADSL modem and check its DSL status page – error counts, signal/noise ratio, etc.



Either way, given that it happens on multiple devices on the same network, I'd contact the ISP's tech support.






share|improve this answer
























  • i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

    – Chebhou
    Oct 2 '18 at 18:23











  • Really? Why not?

    – grawity
    Oct 2 '18 at 18:32











  • because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

    – Chebhou
    Oct 2 '18 at 18:51



















2














There are a few reason for SSL errors aside from tampering - for example, is your computer's clock set correctly? If it's on the edge of a tolerance, then you could get occasional issues. But given that you're also having issues with BitTorrent, the problem isn't likely to be so confined - BitTorrent is a controversial technology, and I wouldn't be surprised if certain ISPs attempt to influence or dissuade users.



However... From the your description and the information you've provided, I think you're probably not far off-base with laying suspicions on your ISP. Are you willing / able to name them? If they hold a monopoly over any area then it's likely others will be experiencing issues too.



The ADSL link is fine:




  • The BER (Bit Error Rate) during a test was zero...

  • SNR margins of 38.2 dB and 8.5 dB are fine (down / up)

  • Attenuation of 7 dB and 0.4 dB are fine (down / up)

  • Given that the line probing has established an attainable rate of ~24.8 Mb/s downstream, and you've sync'd at 4 Mb/s, you are well within the margins (is your service capped at 4 Mb/s?)

  • Few or no frame errors, zero uncorrectable errors






share|improve this answer


























  • the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

    – Chebhou
    Oct 2 '18 at 20:58











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2 Answers
2






active

oldest

votes








2 Answers
2






active

oldest

votes









active

oldest

votes






active

oldest

votes









4














Wild guess but this doesn't sound like intentional ISP meddling, and it's unlikely to be encryption-related.



Either there is some kind of major interference/data corruption between you and the ISP (which your VPN app hides by retransmitting corrupted packets instead of failing), or between the ISP and one of their upstreams (which the VPN just happens to route around).



Log in to your ADSL modem and check its DSL status page – error counts, signal/noise ratio, etc.



Either way, given that it happens on multiple devices on the same network, I'd contact the ISP's tech support.






share|improve this answer
























  • i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

    – Chebhou
    Oct 2 '18 at 18:23











  • Really? Why not?

    – grawity
    Oct 2 '18 at 18:32











  • because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

    – Chebhou
    Oct 2 '18 at 18:51
















4














Wild guess but this doesn't sound like intentional ISP meddling, and it's unlikely to be encryption-related.



Either there is some kind of major interference/data corruption between you and the ISP (which your VPN app hides by retransmitting corrupted packets instead of failing), or between the ISP and one of their upstreams (which the VPN just happens to route around).



Log in to your ADSL modem and check its DSL status page – error counts, signal/noise ratio, etc.



Either way, given that it happens on multiple devices on the same network, I'd contact the ISP's tech support.






share|improve this answer
























  • i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

    – Chebhou
    Oct 2 '18 at 18:23











  • Really? Why not?

    – grawity
    Oct 2 '18 at 18:32











  • because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

    – Chebhou
    Oct 2 '18 at 18:51














4












4








4







Wild guess but this doesn't sound like intentional ISP meddling, and it's unlikely to be encryption-related.



Either there is some kind of major interference/data corruption between you and the ISP (which your VPN app hides by retransmitting corrupted packets instead of failing), or between the ISP and one of their upstreams (which the VPN just happens to route around).



Log in to your ADSL modem and check its DSL status page – error counts, signal/noise ratio, etc.



Either way, given that it happens on multiple devices on the same network, I'd contact the ISP's tech support.






share|improve this answer













Wild guess but this doesn't sound like intentional ISP meddling, and it's unlikely to be encryption-related.



Either there is some kind of major interference/data corruption between you and the ISP (which your VPN app hides by retransmitting corrupted packets instead of failing), or between the ISP and one of their upstreams (which the VPN just happens to route around).



Log in to your ADSL modem and check its DSL status page – error counts, signal/noise ratio, etc.



Either way, given that it happens on multiple devices on the same network, I'd contact the ISP's tech support.







share|improve this answer












share|improve this answer



share|improve this answer










answered Oct 2 '18 at 18:18









grawitygrawity

240k37508561




240k37508561













  • i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

    – Chebhou
    Oct 2 '18 at 18:23











  • Really? Why not?

    – grawity
    Oct 2 '18 at 18:32











  • because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

    – Chebhou
    Oct 2 '18 at 18:51



















  • i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

    – Chebhou
    Oct 2 '18 at 18:23











  • Really? Why not?

    – grawity
    Oct 2 '18 at 18:32











  • because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

    – Chebhou
    Oct 2 '18 at 18:51

















i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

– Chebhou
Oct 2 '18 at 18:23





i doubt that there will be any kind of support from the ISP, and I'll check the ADSL status page and add the log here.

– Chebhou
Oct 2 '18 at 18:23













Really? Why not?

– grawity
Oct 2 '18 at 18:32





Really? Why not?

– grawity
Oct 2 '18 at 18:32













because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

– Chebhou
Oct 2 '18 at 18:51





because it's a government/public company and they don't care cause they are the only option here, I have added the adsl info if you can verify it

– Chebhou
Oct 2 '18 at 18:51













2














There are a few reason for SSL errors aside from tampering - for example, is your computer's clock set correctly? If it's on the edge of a tolerance, then you could get occasional issues. But given that you're also having issues with BitTorrent, the problem isn't likely to be so confined - BitTorrent is a controversial technology, and I wouldn't be surprised if certain ISPs attempt to influence or dissuade users.



However... From the your description and the information you've provided, I think you're probably not far off-base with laying suspicions on your ISP. Are you willing / able to name them? If they hold a monopoly over any area then it's likely others will be experiencing issues too.



The ADSL link is fine:




  • The BER (Bit Error Rate) during a test was zero...

  • SNR margins of 38.2 dB and 8.5 dB are fine (down / up)

  • Attenuation of 7 dB and 0.4 dB are fine (down / up)

  • Given that the line probing has established an attainable rate of ~24.8 Mb/s downstream, and you've sync'd at 4 Mb/s, you are well within the margins (is your service capped at 4 Mb/s?)

  • Few or no frame errors, zero uncorrectable errors






share|improve this answer


























  • the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

    – Chebhou
    Oct 2 '18 at 20:58
















2














There are a few reason for SSL errors aside from tampering - for example, is your computer's clock set correctly? If it's on the edge of a tolerance, then you could get occasional issues. But given that you're also having issues with BitTorrent, the problem isn't likely to be so confined - BitTorrent is a controversial technology, and I wouldn't be surprised if certain ISPs attempt to influence or dissuade users.



However... From the your description and the information you've provided, I think you're probably not far off-base with laying suspicions on your ISP. Are you willing / able to name them? If they hold a monopoly over any area then it's likely others will be experiencing issues too.



The ADSL link is fine:




  • The BER (Bit Error Rate) during a test was zero...

  • SNR margins of 38.2 dB and 8.5 dB are fine (down / up)

  • Attenuation of 7 dB and 0.4 dB are fine (down / up)

  • Given that the line probing has established an attainable rate of ~24.8 Mb/s downstream, and you've sync'd at 4 Mb/s, you are well within the margins (is your service capped at 4 Mb/s?)

  • Few or no frame errors, zero uncorrectable errors






share|improve this answer


























  • the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

    – Chebhou
    Oct 2 '18 at 20:58














2












2








2







There are a few reason for SSL errors aside from tampering - for example, is your computer's clock set correctly? If it's on the edge of a tolerance, then you could get occasional issues. But given that you're also having issues with BitTorrent, the problem isn't likely to be so confined - BitTorrent is a controversial technology, and I wouldn't be surprised if certain ISPs attempt to influence or dissuade users.



However... From the your description and the information you've provided, I think you're probably not far off-base with laying suspicions on your ISP. Are you willing / able to name them? If they hold a monopoly over any area then it's likely others will be experiencing issues too.



The ADSL link is fine:




  • The BER (Bit Error Rate) during a test was zero...

  • SNR margins of 38.2 dB and 8.5 dB are fine (down / up)

  • Attenuation of 7 dB and 0.4 dB are fine (down / up)

  • Given that the line probing has established an attainable rate of ~24.8 Mb/s downstream, and you've sync'd at 4 Mb/s, you are well within the margins (is your service capped at 4 Mb/s?)

  • Few or no frame errors, zero uncorrectable errors






share|improve this answer















There are a few reason for SSL errors aside from tampering - for example, is your computer's clock set correctly? If it's on the edge of a tolerance, then you could get occasional issues. But given that you're also having issues with BitTorrent, the problem isn't likely to be so confined - BitTorrent is a controversial technology, and I wouldn't be surprised if certain ISPs attempt to influence or dissuade users.



However... From the your description and the information you've provided, I think you're probably not far off-base with laying suspicions on your ISP. Are you willing / able to name them? If they hold a monopoly over any area then it's likely others will be experiencing issues too.



The ADSL link is fine:




  • The BER (Bit Error Rate) during a test was zero...

  • SNR margins of 38.2 dB and 8.5 dB are fine (down / up)

  • Attenuation of 7 dB and 0.4 dB are fine (down / up)

  • Given that the line probing has established an attainable rate of ~24.8 Mb/s downstream, and you've sync'd at 4 Mb/s, you are well within the margins (is your service capped at 4 Mb/s?)

  • Few or no frame errors, zero uncorrectable errors







share|improve this answer














share|improve this answer



share|improve this answer








edited Oct 2 '18 at 19:45

























answered Oct 2 '18 at 19:39









AttieAttie

11.7k32845




11.7k32845













  • the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

    – Chebhou
    Oct 2 '18 at 20:58



















  • the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

    – Chebhou
    Oct 2 '18 at 20:58

















the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

– Chebhou
Oct 2 '18 at 20:58





the clock is set to auto update( in windows ) and the ISP is the one and only available here "Algerie Telecom", I'll check with other users if they are experiencing similar things. my speed is limited to 2Mb/s while the ISP can provide up to 8Mb/s for personal use but it's way too expensive.

– Chebhou
Oct 2 '18 at 20:58


















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