Problems with Adobe XD CC installation
I downloaded and tried to install the free version of adobe xd cc and when I opened the installation wizard It read this message:
Your machine's GPU is out of date. Drivers must support DirectX 3D DDI versions or above, and Intel drivers must have been released in 2014 or after
So I headed to the DirectX Diagnostic Tool and found the following information:
Version: 8.15.10.2900
Date: 11/26/2012
Direct3D DDI: 10
What is the problem and is there any way to fix this problem?
drivers adobe-xd
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
add a comment |
I downloaded and tried to install the free version of adobe xd cc and when I opened the installation wizard It read this message:
Your machine's GPU is out of date. Drivers must support DirectX 3D DDI versions or above, and Intel drivers must have been released in 2014 or after
So I headed to the DirectX Diagnostic Tool and found the following information:
Version: 8.15.10.2900
Date: 11/26/2012
Direct3D DDI: 10
What is the problem and is there any way to fix this problem?
drivers adobe-xd
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32
add a comment |
I downloaded and tried to install the free version of adobe xd cc and when I opened the installation wizard It read this message:
Your machine's GPU is out of date. Drivers must support DirectX 3D DDI versions or above, and Intel drivers must have been released in 2014 or after
So I headed to the DirectX Diagnostic Tool and found the following information:
Version: 8.15.10.2900
Date: 11/26/2012
Direct3D DDI: 10
What is the problem and is there any way to fix this problem?
drivers adobe-xd
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
I downloaded and tried to install the free version of adobe xd cc and when I opened the installation wizard It read this message:
Your machine's GPU is out of date. Drivers must support DirectX 3D DDI versions or above, and Intel drivers must have been released in 2014 or after
So I headed to the DirectX Diagnostic Tool and found the following information:
Version: 8.15.10.2900
Date: 11/26/2012
Direct3D DDI: 10
What is the problem and is there any way to fix this problem?
drivers adobe-xd
drivers adobe-xd
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
edited Aug 11 '18 at 6:54
Sathyajith Bhat♦
53k29157253
53k29157253
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
asked Aug 10 '18 at 23:15
Yousef EssamYousef Essam
11
11
What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32
add a comment |
What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32
What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32
add a comment |
2 Answers
2
active
oldest
votes
Intel(R) HD Graphics are legacied & no longer supported.
You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
add a comment |
Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)
if you are using VirtualBox:
Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
Intel(R) HD Graphics are legacied & no longer supported.
You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
add a comment |
Intel(R) HD Graphics are legacied & no longer supported.
You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
add a comment |
Intel(R) HD Graphics are legacied & no longer supported.
You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
Intel(R) HD Graphics are legacied & no longer supported.
You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
answered Aug 11 '18 at 6:49
TetsujinTetsujin
15.9k53462
15.9k53462
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
add a comment |
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
what are the details I should fill you in?
– Yousef Essam
Aug 11 '18 at 22:06
add a comment |
Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)
if you are using VirtualBox:
Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
add a comment |
Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)
if you are using VirtualBox:
Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
add a comment |
Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)
if you are using VirtualBox:
Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)
if you are using VirtualBox:
Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
answered Feb 12 at 12:08
WilliamStamWilliamStam
1
1
add a comment |
add a comment |
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What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it?
– Cancun101
Aug 11 '18 at 1:49
@Cancun101 Intel(R) HD Graphics (Core i5)
– Yousef Essam
Aug 11 '18 at 2:09
What processor model is it?
– Cancun101
Aug 11 '18 at 2:32