Dell Optiplex Unsupported Video Configuration error
I bought a new graphics card (A GeForce GT 710, 2GB DDR3 Dual DV-I to be exact) for my Dell Optiplex 780 Mini Tower. When I install it, I'm getting the following:
Attention: Unsupported Video Configuration Detected
Action is required
This computer has an add-in graphics card, but the monitor cable is plugged
into the integrated video connector.
To attach the monitor cable to the graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer.
This message should not appear after completing these steps.
For more information or help, please refer to the system documentation.
System halted!
I have a 305 watt power supply and it requires at least 300. I've previously tried this card, an AMD Radeon HD5450 1GB DDR3 (a Dell one) and an ATI FirePro V4800 with 1GB DDR5, and had the same results with those two.
I've tried setting the Primary Video option in the BIOS to both Auto and Onboard/Add-in, and for some reason Auto completely bypasses the graphics card and displays on the onboard graphics, causing a black screen until I plug in the VGA. In the second case, it displays on the graphics card but it still shows the error. I have a dual monitor set-up and the left is using both VGA and DVI (both plugged into the monitor, not the computer itself), and the right is using only DVI. So, again, when it is set to Auto, it displays on the left. When it's set to Onboard/Add-in, it only displays on the right. Thank you, and I'll try to add any more info I need.
Edit: It might be a broken trace or something of that nature, actually. Because when I was plugging in a couple sound cards, the computer added "01/00/0: Error allocating PMem BAR for PCI device". Either that or a bent CPU pin.
Edit 2: When I don't have the graphics card installed it gives 0/03/3 but with the same error instead.
graphics-card bios nvidia-graphics-card integrated-graphics dell-optiplex
asked Jan 14 at 1:15
Crat StratCrat Strat
44
add a comment |
I bought a new graphics card (A GeForce GT 710, 2GB DDR3 Dual DV-I to be exact) for my Dell Optiplex 780 Mini Tower. When I install it, I'm getting the following:
Attention: Unsupported Video Configuration Detected
Action is required
This computer has an add-in graphics card, but the monitor cable is plugged
into the integrated video connector.
To attach the monitor cable to the graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer.
This message should not appear after completing these steps.
For more information or help, please refer to the system documentation.
System halted!
I have a 305 watt power supply and it requires at least 300. I've previously tried this card, an AMD Radeon HD5450 1GB DDR3 (a Dell one) and an ATI FirePro V4800 with 1GB DDR5, and had the same results with those two.
I've tried setting the Primary Video option in the BIOS to both Auto and Onboard/Add-in, and for some reason Auto completely bypasses the graphics card and displays on the onboard graphics, causing a black screen until I plug in the VGA. In the second case, it displays on the graphics card but it still shows the error. I have a dual monitor set-up and the left is using both VGA and DVI (both plugged into the monitor, not the computer itself), and the right is using only DVI. So, again, when it is set to Auto, it displays on the left. When it's set to Onboard/Add-in, it only displays on the right. Thank you, and I'll try to add any more info I need.
Edit: It might be a broken trace or something of that nature, actually. Because when I was plugging in a couple sound cards, the computer added "01/00/0: Error allocating PMem BAR for PCI device". Either that or a bent CPU pin.
Edit 2: When I don't have the graphics card installed it gives 0/03/3 but with the same error instead.
graphics-card bios nvidia-graphics-card integrated-graphics dell-optiplex
asked Jan 14 at 1:15
Crat StratCrat Strat
44
What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26
add a comment |
I bought a new graphics card (A GeForce GT 710, 2GB DDR3 Dual DV-I to be exact) for my Dell Optiplex 780 Mini Tower. When I install it, I'm getting the following:
Attention: Unsupported Video Configuration Detected
Action is required
This computer has an add-in graphics card, but the monitor cable is plugged
into the integrated video connector.
To attach the monitor cable to the graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer.
This message should not appear after completing these steps.
For more information or help, please refer to the system documentation.
System halted!
I have a 305 watt power supply and it requires at least 300. I've previously tried this card, an AMD Radeon HD5450 1GB DDR3 (a Dell one) and an ATI FirePro V4800 with 1GB DDR5, and had the same results with those two.
I've tried setting the Primary Video option in the BIOS to both Auto and Onboard/Add-in, and for some reason Auto completely bypasses the graphics card and displays on the onboard graphics, causing a black screen until I plug in the VGA. In the second case, it displays on the graphics card but it still shows the error. I have a dual monitor set-up and the left is using both VGA and DVI (both plugged into the monitor, not the computer itself), and the right is using only DVI. So, again, when it is set to Auto, it displays on the left. When it's set to Onboard/Add-in, it only displays on the right. Thank you, and I'll try to add any more info I need.
Edit: It might be a broken trace or something of that nature, actually. Because when I was plugging in a couple sound cards, the computer added "01/00/0: Error allocating PMem BAR for PCI device". Either that or a bent CPU pin.
Edit 2: When I don't have the graphics card installed it gives 0/03/3 but with the same error instead.
graphics-card bios nvidia-graphics-card integrated-graphics dell-optiplex
asked Jan 14 at 1:15
Crat StratCrat Strat
44
I bought a new graphics card (A GeForce GT 710, 2GB DDR3 Dual DV-I to be exact) for my Dell Optiplex 780 Mini Tower. When I install it, I'm getting the following:
Attention: Unsupported Video Configuration Detected
Action is required
This computer has an add-in graphics card, but the monitor cable is plugged
into the integrated video connector.
To attach the monitor cable to the graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer.
This message should not appear after completing these steps.
For more information or help, please refer to the system documentation.
System halted!
I have a 305 watt power supply and it requires at least 300. I've previously tried this card, an AMD Radeon HD5450 1GB DDR3 (a Dell one) and an ATI FirePro V4800 with 1GB DDR5, and had the same results with those two.
I've tried setting the Primary Video option in the BIOS to both Auto and Onboard/Add-in, and for some reason Auto completely bypasses the graphics card and displays on the onboard graphics, causing a black screen until I plug in the VGA. In the second case, it displays on the graphics card but it still shows the error. I have a dual monitor set-up and the left is using both VGA and DVI (both plugged into the monitor, not the computer itself), and the right is using only DVI. So, again, when it is set to Auto, it displays on the left. When it's set to Onboard/Add-in, it only displays on the right. Thank you, and I'll try to add any more info I need.
Edit: It might be a broken trace or something of that nature, actually. Because when I was plugging in a couple sound cards, the computer added "01/00/0: Error allocating PMem BAR for PCI device". Either that or a bent CPU pin.
Edit 2: When I don't have the graphics card installed it gives 0/03/3 but with the same error instead.
graphics-card bios nvidia-graphics-card integrated-graphics dell-optiplex
graphics-card bios nvidia-graphics-card integrated-graphics dell-optiplex
asked Jan 14 at 1:15
Crat StratCrat Strat
44
asked Jan 14 at 1:15
Crat StratCrat Strat
44
edited Jan 15 at 1:52
Crat Strat
asked Jan 14 at 1:15
Crat StratCrat Strat
44
asked Jan 14 at 1:15
Crat StratCrat Strat
44
asked Jan 14 at 1:15
Crat StratCrat Strat
44
44
What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26
add a comment |
What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26
What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26
add a comment |
1 Answer
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I've figured it out: bent pins on the connector for the CPU. Looks like I need a new motherboard.
answered Jan 17 at 4:03
Crat StratCrat Strat
44
add a comment |
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I've figured it out: bent pins on the connector for the CPU. Looks like I need a new motherboard.
answered Jan 17 at 4:03
Crat StratCrat Strat
44
add a comment |
I've figured it out: bent pins on the connector for the CPU. Looks like I need a new motherboard.
answered Jan 17 at 4:03
Crat StratCrat Strat
44
add a comment |
I've figured it out: bent pins on the connector for the CPU. Looks like I need a new motherboard.
answered Jan 17 at 4:03
Crat StratCrat Strat
44
I've figured it out: bent pins on the connector for the CPU. Looks like I need a new motherboard.
answered Jan 17 at 4:03
Crat StratCrat Strat
44
answered Jan 17 at 4:03
Crat StratCrat Strat
44
answered Jan 17 at 4:03
Crat StratCrat Strat
44
answered Jan 17 at 4:03
Crat StratCrat Strat
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44
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What do you mean the left is using both VGA and DVI? Only one connection is needed. You didn’t really clarify - have you done what it says to do and completely unplugged the cable from the onboard video card? You can’t plug anything in to that port or this is the message you will see. Both will not function together.
– Appleoddity
Jan 14 at 3:22
I have unplugged the VGA cable from the computer but kept it plugged into the monitor is what I mean.
– Crat Strat
Jan 14 at 3:26