Chrome slow opening file upload on network path
I'm getting different behaviors in Chrome vs. Firefox and IE, when trying to upload a file from the same web page.
The first time I click browse, the file open dialog opens immediately. I upload my first file. The second time, on Chrome, it hangs for about 5-10 minutes before opening the dialog, while on Firefox and IE, it is always immediate.
This only happens on network paths. If I switch the path to a local drive, it opens immediately, every time, on every browser.
This is reproducible at will, and occurs 100% of the time.
What is the cause of this and/or how do I fix?
google-chrome network-shares
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
|
show 4 more comments
I'm getting different behaviors in Chrome vs. Firefox and IE, when trying to upload a file from the same web page.
The first time I click browse, the file open dialog opens immediately. I upload my first file. The second time, on Chrome, it hangs for about 5-10 minutes before opening the dialog, while on Firefox and IE, it is always immediate.
This only happens on network paths. If I switch the path to a local drive, it opens immediately, every time, on every browser.
This is reproducible at will, and occurs 100% of the time.
What is the cause of this and/or how do I fix?
google-chrome network-shares
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20
|
show 4 more comments
I'm getting different behaviors in Chrome vs. Firefox and IE, when trying to upload a file from the same web page.
The first time I click browse, the file open dialog opens immediately. I upload my first file. The second time, on Chrome, it hangs for about 5-10 minutes before opening the dialog, while on Firefox and IE, it is always immediate.
This only happens on network paths. If I switch the path to a local drive, it opens immediately, every time, on every browser.
This is reproducible at will, and occurs 100% of the time.
What is the cause of this and/or how do I fix?
google-chrome network-shares
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
I'm getting different behaviors in Chrome vs. Firefox and IE, when trying to upload a file from the same web page.
The first time I click browse, the file open dialog opens immediately. I upload my first file. The second time, on Chrome, it hangs for about 5-10 minutes before opening the dialog, while on Firefox and IE, it is always immediate.
This only happens on network paths. If I switch the path to a local drive, it opens immediately, every time, on every browser.
This is reproducible at will, and occurs 100% of the time.
What is the cause of this and/or how do I fix?
google-chrome network-shares
google-chrome network-shares
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
edited Apr 30 '14 at 19:44
Robert Kerr
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
asked Apr 30 '14 at 19:14
Robert KerrRobert Kerr
5131123
5131123
Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20
|
show 4 more comments
Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20
Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20
|
show 4 more comments
1 Answer
1
active
oldest
votes
The thread
Why is the first download slow to open dialog box?
discusses a similar problem :
The problem occurs, I think, because Chrome has stored a previous
save-to location that no longer exists (such as one on a network
drive). I was able to prove this by looking through the samba logs on
our old server (which no longer had a shared volume) and I saw
repeated attempts to access the old shared volume every time I
attempted to save something with Chrome.
The delay was manageable until the old server itself was removed from
our network, then the delays stretched to almost a full minute or
more. (The delays were less when the server was still active, because
the server presumably told Chrome that there was no such storage
location. But once the server itself was gone, Chrome would wait for
an inordinately long timeout on the first "save" of each browsing
session.)
A solution that worked for one person was :
- Within Chrome, Click the Customize icon in the upper right. Choose Bookmarks/Bookmark Manager/Organize.
- Export your bookmarks to an HTML file -- somewhere you can find it.
- Close Chrome.
- Go to
C:Documents and Settings<username>Local SettingsApplication DataGoogleChromeUser Data
(fill in your user name) - Right click on the
User Datafolder and rename it. I just add an X to the end of the name. - Restart Chrome, go to Bookmark Manager and import the bookmarks
Another workaround : Running CCleaner to clean the registry has helped another guy.
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
|
show 1 more comment
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
The thread
Why is the first download slow to open dialog box?
discusses a similar problem :
The problem occurs, I think, because Chrome has stored a previous
save-to location that no longer exists (such as one on a network
drive). I was able to prove this by looking through the samba logs on
our old server (which no longer had a shared volume) and I saw
repeated attempts to access the old shared volume every time I
attempted to save something with Chrome.
The delay was manageable until the old server itself was removed from
our network, then the delays stretched to almost a full minute or
more. (The delays were less when the server was still active, because
the server presumably told Chrome that there was no such storage
location. But once the server itself was gone, Chrome would wait for
an inordinately long timeout on the first "save" of each browsing
session.)
A solution that worked for one person was :
- Within Chrome, Click the Customize icon in the upper right. Choose Bookmarks/Bookmark Manager/Organize.
- Export your bookmarks to an HTML file -- somewhere you can find it.
- Close Chrome.
- Go to
C:Documents and Settings<username>Local SettingsApplication DataGoogleChromeUser Data
(fill in your user name) - Right click on the
User Datafolder and rename it. I just add an X to the end of the name. - Restart Chrome, go to Bookmark Manager and import the bookmarks
Another workaround : Running CCleaner to clean the registry has helped another guy.
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
|
show 1 more comment
The thread
Why is the first download slow to open dialog box?
discusses a similar problem :
The problem occurs, I think, because Chrome has stored a previous
save-to location that no longer exists (such as one on a network
drive). I was able to prove this by looking through the samba logs on
our old server (which no longer had a shared volume) and I saw
repeated attempts to access the old shared volume every time I
attempted to save something with Chrome.
The delay was manageable until the old server itself was removed from
our network, then the delays stretched to almost a full minute or
more. (The delays were less when the server was still active, because
the server presumably told Chrome that there was no such storage
location. But once the server itself was gone, Chrome would wait for
an inordinately long timeout on the first "save" of each browsing
session.)
A solution that worked for one person was :
- Within Chrome, Click the Customize icon in the upper right. Choose Bookmarks/Bookmark Manager/Organize.
- Export your bookmarks to an HTML file -- somewhere you can find it.
- Close Chrome.
- Go to
C:Documents and Settings<username>Local SettingsApplication DataGoogleChromeUser Data
(fill in your user name) - Right click on the
User Datafolder and rename it. I just add an X to the end of the name. - Restart Chrome, go to Bookmark Manager and import the bookmarks
Another workaround : Running CCleaner to clean the registry has helped another guy.
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
|
show 1 more comment
The thread
Why is the first download slow to open dialog box?
discusses a similar problem :
The problem occurs, I think, because Chrome has stored a previous
save-to location that no longer exists (such as one on a network
drive). I was able to prove this by looking through the samba logs on
our old server (which no longer had a shared volume) and I saw
repeated attempts to access the old shared volume every time I
attempted to save something with Chrome.
The delay was manageable until the old server itself was removed from
our network, then the delays stretched to almost a full minute or
more. (The delays were less when the server was still active, because
the server presumably told Chrome that there was no such storage
location. But once the server itself was gone, Chrome would wait for
an inordinately long timeout on the first "save" of each browsing
session.)
A solution that worked for one person was :
- Within Chrome, Click the Customize icon in the upper right. Choose Bookmarks/Bookmark Manager/Organize.
- Export your bookmarks to an HTML file -- somewhere you can find it.
- Close Chrome.
- Go to
C:Documents and Settings<username>Local SettingsApplication DataGoogleChromeUser Data
(fill in your user name) - Right click on the
User Datafolder and rename it. I just add an X to the end of the name. - Restart Chrome, go to Bookmark Manager and import the bookmarks
Another workaround : Running CCleaner to clean the registry has helped another guy.
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
The thread
Why is the first download slow to open dialog box?
discusses a similar problem :
The problem occurs, I think, because Chrome has stored a previous
save-to location that no longer exists (such as one on a network
drive). I was able to prove this by looking through the samba logs on
our old server (which no longer had a shared volume) and I saw
repeated attempts to access the old shared volume every time I
attempted to save something with Chrome.
The delay was manageable until the old server itself was removed from
our network, then the delays stretched to almost a full minute or
more. (The delays were less when the server was still active, because
the server presumably told Chrome that there was no such storage
location. But once the server itself was gone, Chrome would wait for
an inordinately long timeout on the first "save" of each browsing
session.)
A solution that worked for one person was :
- Within Chrome, Click the Customize icon in the upper right. Choose Bookmarks/Bookmark Manager/Organize.
- Export your bookmarks to an HTML file -- somewhere you can find it.
- Close Chrome.
- Go to
C:Documents and Settings<username>Local SettingsApplication DataGoogleChromeUser Data
(fill in your user name) - Right click on the
User Datafolder and rename it. I just add an X to the end of the name. - Restart Chrome, go to Bookmark Manager and import the bookmarks
Another workaround : Running CCleaner to clean the registry has helped another guy.
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
answered Jun 6 '14 at 17:28
harrymcharrymc
256k14268568
256k14268568
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
|
show 1 more comment
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
I've tried CCleaner multiple times. Will try the bookmarks approach and report back.
– Robert Kerr
Jun 6 '14 at 17:49
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
This is a procedure to delete all user information, while only saving the bookmarks.
– harrymc
Jun 6 '14 at 17:58
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Yup. So, tried this procedure, starting with fresh empty User Data folder, pointing to network folder with only 3 files in it, same results. First open was instant, uploaded file, then tried to open location again, took about 5 minutes to get the open file dialog. It's still instant for both, for the same location, in Firefox and Internet Explorer.
– Robert Kerr
Jun 6 '14 at 18:27
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Have you tried to uninstall Chrome, delete all folders (search for "Chrome"), then reinstall?
– harrymc
Jun 6 '14 at 19:21
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
Yes, in fact this behavior occurs on my boss's machine, and on a new machine I got a couple weeks ago.
– Robert Kerr
Jun 10 '14 at 22:14
|
show 1 more comment
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Some people solved similar problems by clearing the Downloads and Documents folder or the Chrome downloads list.
– harrymc
Jun 3 '14 at 6:47
Do you have many files in those network paths?
– LatinSuD
Jun 4 '14 at 12:18
Could you take a process monitor trace: one for when you're using Chrome and another when you're using FF/IE. I'll take a look.
– user319647
Jun 4 '14 at 14:56
I've read that Chrome requires "trust" in order to access network shares. It might be your issue. Add the intranet site to your trusted site list and it might be faster.
– BlizzardsGambit
Jun 4 '14 at 17:18
@harrymc, tried that, no help. so far the only variable is whether the path is local or network.
– Robert Kerr
Jun 6 '14 at 16:20