Wacom Intuous doesn't get recognized in Ubuntu 16.04












0















Wacom Intuos Pro PTH-651



Hardware is ok because it works on Windows.



Running lsusb returns:



Bus 001 Device 004: ID 1005:b155 Apacer Technology, Inc. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 018: ID 056a:0315 Wacom Co., Ltd
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


But running xinput list returns no Wacom device. xsetwacom --list devices also, nothing. What could be the problem? I installed latest versions of libwacom2 (0.22-1), libwacom-common (0.22-1) and xserver-xorg-input-wacom (1:0.32.0).



Running sudo evtest returns:



/dev/input/event1:  Power Button
/dev/input/event2: ITE8708 CIR transceiver
/dev/input/event3: MCE IR Keyboard/Mouse (ite-cir)
/dev/input/event4: Video Bus
/dev/input/event5: HDA Intel PCH Mic
/dev/input/event6: HDA Intel PCH Headphone
/dev/input/event7: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event8: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event9: Logitech USB Receiver
/dev/input/event10: Logitech USB Receiver
/dev/input/event11: Logitech USB Receiver
/dev/input/event12: Logitech USB Receiver
/dev/input/event13: gpio-keys


/var/log/Xorg.0.log has no mention of Wacom when I plug it in.



Only dmesg -w detects it:



[2017799.823996] usb 1-2: new full-speed USB device number 32 using xhci_hcd
[2017800.050551] [usb.001.032] /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 added.


lsusb -v | grep Wacom
returns:



Bus 001 Device 032: ID 056a:0315 Wacom Co., Ltd 
idVendor 0x056a Wacom Co., Ltd


What could be the problem?










share|improve this question

























  • A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

    – Aaron Skomra
    Jan 21 at 21:03











  • @AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

    – Janjko
    Jan 22 at 21:57













  • input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

    – Janjko
    Jan 22 at 22:43











  • When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

    – Janjko
    Jan 22 at 23:08













  • The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

    – Aaron Skomra
    Jan 23 at 23:20
















0















Wacom Intuos Pro PTH-651



Hardware is ok because it works on Windows.



Running lsusb returns:



Bus 001 Device 004: ID 1005:b155 Apacer Technology, Inc. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 018: ID 056a:0315 Wacom Co., Ltd
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


But running xinput list returns no Wacom device. xsetwacom --list devices also, nothing. What could be the problem? I installed latest versions of libwacom2 (0.22-1), libwacom-common (0.22-1) and xserver-xorg-input-wacom (1:0.32.0).



Running sudo evtest returns:



/dev/input/event1:  Power Button
/dev/input/event2: ITE8708 CIR transceiver
/dev/input/event3: MCE IR Keyboard/Mouse (ite-cir)
/dev/input/event4: Video Bus
/dev/input/event5: HDA Intel PCH Mic
/dev/input/event6: HDA Intel PCH Headphone
/dev/input/event7: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event8: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event9: Logitech USB Receiver
/dev/input/event10: Logitech USB Receiver
/dev/input/event11: Logitech USB Receiver
/dev/input/event12: Logitech USB Receiver
/dev/input/event13: gpio-keys


/var/log/Xorg.0.log has no mention of Wacom when I plug it in.



Only dmesg -w detects it:



[2017799.823996] usb 1-2: new full-speed USB device number 32 using xhci_hcd
[2017800.050551] [usb.001.032] /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 added.


lsusb -v | grep Wacom
returns:



Bus 001 Device 032: ID 056a:0315 Wacom Co., Ltd 
idVendor 0x056a Wacom Co., Ltd


What could be the problem?










share|improve this question

























  • A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

    – Aaron Skomra
    Jan 21 at 21:03











  • @AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

    – Janjko
    Jan 22 at 21:57













  • input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

    – Janjko
    Jan 22 at 22:43











  • When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

    – Janjko
    Jan 22 at 23:08













  • The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

    – Aaron Skomra
    Jan 23 at 23:20














0












0








0








Wacom Intuos Pro PTH-651



Hardware is ok because it works on Windows.



Running lsusb returns:



Bus 001 Device 004: ID 1005:b155 Apacer Technology, Inc. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 018: ID 056a:0315 Wacom Co., Ltd
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


But running xinput list returns no Wacom device. xsetwacom --list devices also, nothing. What could be the problem? I installed latest versions of libwacom2 (0.22-1), libwacom-common (0.22-1) and xserver-xorg-input-wacom (1:0.32.0).



Running sudo evtest returns:



/dev/input/event1:  Power Button
/dev/input/event2: ITE8708 CIR transceiver
/dev/input/event3: MCE IR Keyboard/Mouse (ite-cir)
/dev/input/event4: Video Bus
/dev/input/event5: HDA Intel PCH Mic
/dev/input/event6: HDA Intel PCH Headphone
/dev/input/event7: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event8: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event9: Logitech USB Receiver
/dev/input/event10: Logitech USB Receiver
/dev/input/event11: Logitech USB Receiver
/dev/input/event12: Logitech USB Receiver
/dev/input/event13: gpio-keys


/var/log/Xorg.0.log has no mention of Wacom when I plug it in.



Only dmesg -w detects it:



[2017799.823996] usb 1-2: new full-speed USB device number 32 using xhci_hcd
[2017800.050551] [usb.001.032] /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 added.


lsusb -v | grep Wacom
returns:



Bus 001 Device 032: ID 056a:0315 Wacom Co., Ltd 
idVendor 0x056a Wacom Co., Ltd


What could be the problem?










share|improve this question
















Wacom Intuos Pro PTH-651



Hardware is ok because it works on Windows.



Running lsusb returns:



Bus 001 Device 004: ID 1005:b155 Apacer Technology, Inc. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 018: ID 056a:0315 Wacom Co., Ltd
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


But running xinput list returns no Wacom device. xsetwacom --list devices also, nothing. What could be the problem? I installed latest versions of libwacom2 (0.22-1), libwacom-common (0.22-1) and xserver-xorg-input-wacom (1:0.32.0).



Running sudo evtest returns:



/dev/input/event1:  Power Button
/dev/input/event2: ITE8708 CIR transceiver
/dev/input/event3: MCE IR Keyboard/Mouse (ite-cir)
/dev/input/event4: Video Bus
/dev/input/event5: HDA Intel PCH Mic
/dev/input/event6: HDA Intel PCH Headphone
/dev/input/event7: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event8: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event9: Logitech USB Receiver
/dev/input/event10: Logitech USB Receiver
/dev/input/event11: Logitech USB Receiver
/dev/input/event12: Logitech USB Receiver
/dev/input/event13: gpio-keys


/var/log/Xorg.0.log has no mention of Wacom when I plug it in.



Only dmesg -w detects it:



[2017799.823996] usb 1-2: new full-speed USB device number 32 using xhci_hcd
[2017800.050551] [usb.001.032] /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2 added.


lsusb -v | grep Wacom
returns:



Bus 001 Device 032: ID 056a:0315 Wacom Co., Ltd 
idVendor 0x056a Wacom Co., Ltd


What could be the problem?







16.04 drivers usb wacom






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 22 at 23:14







Janjko

















asked Jan 21 at 18:59









JanjkoJanjko

11




11













  • A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

    – Aaron Skomra
    Jan 21 at 21:03











  • @AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

    – Janjko
    Jan 22 at 21:57













  • input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

    – Janjko
    Jan 22 at 22:43











  • When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

    – Janjko
    Jan 22 at 23:08













  • The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

    – Aaron Skomra
    Jan 23 at 23:20



















  • A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

    – Aaron Skomra
    Jan 21 at 21:03











  • @AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

    – Janjko
    Jan 22 at 21:57













  • input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

    – Janjko
    Jan 22 at 22:43











  • When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

    – Janjko
    Jan 22 at 23:08













  • The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

    – Aaron Skomra
    Jan 23 at 23:20

















A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

– Aaron Skomra
Jan 21 at 21:03





A few questions. Are you running Wayland? What is your kernel version? Have you tried installing input-wacom (the up to date kernel driver)? Also does "sudo evtest" list the device (like xinput list but for the kernel)?

– Aaron Skomra
Jan 21 at 21:03













@AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

– Janjko
Jan 22 at 21:57







@AaronSkomra Thanks for your reply! I have x server, Type=x11. Kernel version is 4.2.8. I updated the main post with Evtest, and I'm trying to figure out how to install input-wacom :) Maybe it's useful that Ubuntu is running on Qnap hardware, TS-253A

– Janjko
Jan 22 at 21:57















input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

– Janjko
Jan 22 at 22:43





input-wacom kernel driver is xserver-xorg-input-wacom, right? That is on its newest version (1:0.32.0).

– Janjko
Jan 22 at 22:43













When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

– Janjko
Jan 22 at 23:08







When I run tail -f /var/log/Xorg.0.log nothing comes up when I plug in the Wacom. When I plug in other usb devices, I see the lines come in. Only dmesg detects it.

– Janjko
Jan 22 at 23:08















The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

– Aaron Skomra
Jan 23 at 23:20





The input-wacom kernel driver is not xserver-xorg-input-wacom, but this is may not directly a kernel driver problem. My guess is that this a virtualization problem. Is the QNAP is a virtualization device?

– Aaron Skomra
Jan 23 at 23:20










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