Windows 8 purple screen












1















I have completely new laptop with Windows 8 (1 week old). Suddenly today the screen went completely purple, the cursor was visible though (Almost like a blue screen, except no error message). I couldn't do anything, not even ctrl + alt + del. I restarted the computer and after a few hours, the same problem occured again. I have searched a lot of forums, including Microsoft's, with no luck. Anyone have a solution?










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  • Most probably hardware problem - bring it back to warranty.

    – Olli
    Feb 3 '14 at 11:41
















1















I have completely new laptop with Windows 8 (1 week old). Suddenly today the screen went completely purple, the cursor was visible though (Almost like a blue screen, except no error message). I couldn't do anything, not even ctrl + alt + del. I restarted the computer and after a few hours, the same problem occured again. I have searched a lot of forums, including Microsoft's, with no luck. Anyone have a solution?










share|improve this question

























  • Most probably hardware problem - bring it back to warranty.

    – Olli
    Feb 3 '14 at 11:41














1












1








1








I have completely new laptop with Windows 8 (1 week old). Suddenly today the screen went completely purple, the cursor was visible though (Almost like a blue screen, except no error message). I couldn't do anything, not even ctrl + alt + del. I restarted the computer and after a few hours, the same problem occured again. I have searched a lot of forums, including Microsoft's, with no luck. Anyone have a solution?










share|improve this question
















I have completely new laptop with Windows 8 (1 week old). Suddenly today the screen went completely purple, the cursor was visible though (Almost like a blue screen, except no error message). I couldn't do anything, not even ctrl + alt + del. I restarted the computer and after a few hours, the same problem occured again. I have searched a lot of forums, including Microsoft's, with no luck. Anyone have a solution?







windows-8






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edited Feb 3 '14 at 11:41









Olli

6,18632846




6,18632846










asked Feb 3 '14 at 11:17









BlomstenBlomsten

612




612













  • Most probably hardware problem - bring it back to warranty.

    – Olli
    Feb 3 '14 at 11:41



















  • Most probably hardware problem - bring it back to warranty.

    – Olli
    Feb 3 '14 at 11:41

















Most probably hardware problem - bring it back to warranty.

– Olli
Feb 3 '14 at 11:41





Most probably hardware problem - bring it back to warranty.

– Olli
Feb 3 '14 at 11:41










2 Answers
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have you tried refreshing it? if not go to find, search refresh, follow instructions, and refresh your pc. Check if the problem is gone.






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    -2














    I had this same situation this morning. I could get to desktop screens and ran all malware systems with no improvement.



    The solution was to restore my computer to an earlier time and all was well. The usual Windows * start-up boxes returned, however all of my sites lost all saved signons and some saved information.






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      2 Answers
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      2 Answers
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      0














      have you tried refreshing it? if not go to find, search refresh, follow instructions, and refresh your pc. Check if the problem is gone.






      share|improve this answer




























        0














        have you tried refreshing it? if not go to find, search refresh, follow instructions, and refresh your pc. Check if the problem is gone.






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          0







          have you tried refreshing it? if not go to find, search refresh, follow instructions, and refresh your pc. Check if the problem is gone.






          share|improve this answer













          have you tried refreshing it? if not go to find, search refresh, follow instructions, and refresh your pc. Check if the problem is gone.







          share|improve this answer












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          answered Feb 3 '14 at 12:16









          dann_dann_

          32




          32

























              -2














              I had this same situation this morning. I could get to desktop screens and ran all malware systems with no improvement.



              The solution was to restore my computer to an earlier time and all was well. The usual Windows * start-up boxes returned, however all of my sites lost all saved signons and some saved information.






              share|improve this answer




























                -2














                I had this same situation this morning. I could get to desktop screens and ran all malware systems with no improvement.



                The solution was to restore my computer to an earlier time and all was well. The usual Windows * start-up boxes returned, however all of my sites lost all saved signons and some saved information.






                share|improve this answer


























                  -2












                  -2








                  -2







                  I had this same situation this morning. I could get to desktop screens and ran all malware systems with no improvement.



                  The solution was to restore my computer to an earlier time and all was well. The usual Windows * start-up boxes returned, however all of my sites lost all saved signons and some saved information.






                  share|improve this answer













                  I had this same situation this morning. I could get to desktop screens and ran all malware systems with no improvement.



                  The solution was to restore my computer to an earlier time and all was well. The usual Windows * start-up boxes returned, however all of my sites lost all saved signons and some saved information.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Apr 15 '14 at 22:34









                  user315910user315910

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