Getting random second long request time outs when pinging my router












0















I'm connected to my virgin fibre optic router via tp-link powerline adapter with my ethernet cables. When i ping anywhere e.g google.co.uk or riot.de using the command prompt i get regular normal ping (around 38-42 ms) however constantly get request timeouts every 5-10 seconds. This is a huge pain in the ass when playing online games such as League of Legends as my screen will just freeze and not sure where to go from there.
https://gyazo.com/ca584b9015dbd9d182a654644a15a487
There's a gyazo of a recent ping test










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  • This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

    – var firstName
    Jan 11 at 20:51











  • Try pinging your router to rule out issues with the powerline adapters.

    – DavidPostill
    Jan 11 at 21:40


















0















I'm connected to my virgin fibre optic router via tp-link powerline adapter with my ethernet cables. When i ping anywhere e.g google.co.uk or riot.de using the command prompt i get regular normal ping (around 38-42 ms) however constantly get request timeouts every 5-10 seconds. This is a huge pain in the ass when playing online games such as League of Legends as my screen will just freeze and not sure where to go from there.
https://gyazo.com/ca584b9015dbd9d182a654644a15a487
There's a gyazo of a recent ping test










share|improve this question























  • This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

    – var firstName
    Jan 11 at 20:51











  • Try pinging your router to rule out issues with the powerline adapters.

    – DavidPostill
    Jan 11 at 21:40
















0












0








0








I'm connected to my virgin fibre optic router via tp-link powerline adapter with my ethernet cables. When i ping anywhere e.g google.co.uk or riot.de using the command prompt i get regular normal ping (around 38-42 ms) however constantly get request timeouts every 5-10 seconds. This is a huge pain in the ass when playing online games such as League of Legends as my screen will just freeze and not sure where to go from there.
https://gyazo.com/ca584b9015dbd9d182a654644a15a487
There's a gyazo of a recent ping test










share|improve this question














I'm connected to my virgin fibre optic router via tp-link powerline adapter with my ethernet cables. When i ping anywhere e.g google.co.uk or riot.de using the command prompt i get regular normal ping (around 38-42 ms) however constantly get request timeouts every 5-10 seconds. This is a huge pain in the ass when playing online games such as League of Legends as my screen will just freeze and not sure where to go from there.
https://gyazo.com/ca584b9015dbd9d182a654644a15a487
There's a gyazo of a recent ping test







networking windows-10 router ping powerline-networking






share|improve this question













share|improve this question











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asked Jan 11 at 20:29









L GL G

11




11













  • This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

    – var firstName
    Jan 11 at 20:51











  • Try pinging your router to rule out issues with the powerline adapters.

    – DavidPostill
    Jan 11 at 21:40





















  • This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

    – var firstName
    Jan 11 at 20:51











  • Try pinging your router to rule out issues with the powerline adapters.

    – DavidPostill
    Jan 11 at 21:40



















This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

– var firstName
Jan 11 at 20:51





This is called packet loss. I don't understand why this is happening, but I hope knowing the name of the behavior will help you solve it. Google is your friend :)

– var firstName
Jan 11 at 20:51













Try pinging your router to rule out issues with the powerline adapters.

– DavidPostill
Jan 11 at 21:40







Try pinging your router to rule out issues with the powerline adapters.

– DavidPostill
Jan 11 at 21:40












1 Answer
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There are a large number of factors that could be causing this packet loss. Unfortunately because.your connection is quite fast its difficult to tell much from the latencies you are seeing.



The next step is to run MTR (winMTR) which combines ping and traceroute. If run for a fair amount of time it will show where the problem is as well as the extent of it.



I would postulate that your provider is using QoS/bandwidth pooling and dropping packets to slow down TCP connections and limit utilization.






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    1 Answer
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    1 Answer
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    active

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    active

    oldest

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    0














    There are a large number of factors that could be causing this packet loss. Unfortunately because.your connection is quite fast its difficult to tell much from the latencies you are seeing.



    The next step is to run MTR (winMTR) which combines ping and traceroute. If run for a fair amount of time it will show where the problem is as well as the extent of it.



    I would postulate that your provider is using QoS/bandwidth pooling and dropping packets to slow down TCP connections and limit utilization.






    share|improve this answer




























      0














      There are a large number of factors that could be causing this packet loss. Unfortunately because.your connection is quite fast its difficult to tell much from the latencies you are seeing.



      The next step is to run MTR (winMTR) which combines ping and traceroute. If run for a fair amount of time it will show where the problem is as well as the extent of it.



      I would postulate that your provider is using QoS/bandwidth pooling and dropping packets to slow down TCP connections and limit utilization.






      share|improve this answer


























        0












        0








        0







        There are a large number of factors that could be causing this packet loss. Unfortunately because.your connection is quite fast its difficult to tell much from the latencies you are seeing.



        The next step is to run MTR (winMTR) which combines ping and traceroute. If run for a fair amount of time it will show where the problem is as well as the extent of it.



        I would postulate that your provider is using QoS/bandwidth pooling and dropping packets to slow down TCP connections and limit utilization.






        share|improve this answer













        There are a large number of factors that could be causing this packet loss. Unfortunately because.your connection is quite fast its difficult to tell much from the latencies you are seeing.



        The next step is to run MTR (winMTR) which combines ping and traceroute. If run for a fair amount of time it will show where the problem is as well as the extent of it.



        I would postulate that your provider is using QoS/bandwidth pooling and dropping packets to slow down TCP connections and limit utilization.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 11 at 21:09









        davidgodavidgo

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