RehearScore crashes on windows 7 - no idea how to fix












1















I'm not sure this is the place to ask, hopefully I wasn't wrong.



My girlfriend needs to install a software called RehearScore. It's uh... Old. And it crashes when you try and run it. She has a Windows 7 on an MSI laptop. I couldn't get any error message, it just wouldn't open. I tried messing with the compatability settings, running as an administrator, removing re-installing etc. etc...



She needs this software for a play she's acting in (they use it). There is literally nothing on the internet about this software. I would love any help in the form of:




  1. a way to make it work

  2. a way to debug the startup and figure what's wrong

  3. a better alternative she can use

  4. any other help you can offer


Thanks in advanced!










share|improve this question























  • Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

    – Iszi
    Sep 12 '14 at 16:23













  • @Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

    – yuvi
    Sep 12 '14 at 16:28













  • Since she has Windows 7, try it in XP Mode.

    – Ƭᴇcʜιᴇ007
    Sep 12 '14 at 16:31











  • @Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

    – yuvi
    Sep 12 '14 at 16:35






  • 1





    @yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

    – Iszi
    Sep 12 '14 at 16:51
















1















I'm not sure this is the place to ask, hopefully I wasn't wrong.



My girlfriend needs to install a software called RehearScore. It's uh... Old. And it crashes when you try and run it. She has a Windows 7 on an MSI laptop. I couldn't get any error message, it just wouldn't open. I tried messing with the compatability settings, running as an administrator, removing re-installing etc. etc...



She needs this software for a play she's acting in (they use it). There is literally nothing on the internet about this software. I would love any help in the form of:




  1. a way to make it work

  2. a way to debug the startup and figure what's wrong

  3. a better alternative she can use

  4. any other help you can offer


Thanks in advanced!










share|improve this question























  • Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

    – Iszi
    Sep 12 '14 at 16:23













  • @Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

    – yuvi
    Sep 12 '14 at 16:28













  • Since she has Windows 7, try it in XP Mode.

    – Ƭᴇcʜιᴇ007
    Sep 12 '14 at 16:31











  • @Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

    – yuvi
    Sep 12 '14 at 16:35






  • 1





    @yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

    – Iszi
    Sep 12 '14 at 16:51














1












1








1








I'm not sure this is the place to ask, hopefully I wasn't wrong.



My girlfriend needs to install a software called RehearScore. It's uh... Old. And it crashes when you try and run it. She has a Windows 7 on an MSI laptop. I couldn't get any error message, it just wouldn't open. I tried messing with the compatability settings, running as an administrator, removing re-installing etc. etc...



She needs this software for a play she's acting in (they use it). There is literally nothing on the internet about this software. I would love any help in the form of:




  1. a way to make it work

  2. a way to debug the startup and figure what's wrong

  3. a better alternative she can use

  4. any other help you can offer


Thanks in advanced!










share|improve this question














I'm not sure this is the place to ask, hopefully I wasn't wrong.



My girlfriend needs to install a software called RehearScore. It's uh... Old. And it crashes when you try and run it. She has a Windows 7 on an MSI laptop. I couldn't get any error message, it just wouldn't open. I tried messing with the compatability settings, running as an administrator, removing re-installing etc. etc...



She needs this software for a play she's acting in (they use it). There is literally nothing on the internet about this software. I would love any help in the form of:




  1. a way to make it work

  2. a way to debug the startup and figure what's wrong

  3. a better alternative she can use

  4. any other help you can offer


Thanks in advanced!







windows-7 compatibility






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Sep 12 '14 at 16:21









yuviyuvi

118211




118211













  • Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

    – Iszi
    Sep 12 '14 at 16:23













  • @Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

    – yuvi
    Sep 12 '14 at 16:28













  • Since she has Windows 7, try it in XP Mode.

    – Ƭᴇcʜιᴇ007
    Sep 12 '14 at 16:31











  • @Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

    – yuvi
    Sep 12 '14 at 16:35






  • 1





    @yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

    – Iszi
    Sep 12 '14 at 16:51



















  • Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

    – Iszi
    Sep 12 '14 at 16:23













  • @Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

    – yuvi
    Sep 12 '14 at 16:28













  • Since she has Windows 7, try it in XP Mode.

    – Ƭᴇcʜιᴇ007
    Sep 12 '14 at 16:31











  • @Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

    – yuvi
    Sep 12 '14 at 16:35






  • 1





    @yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

    – Iszi
    Sep 12 '14 at 16:51

















Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

– Iszi
Sep 12 '14 at 16:23







Do you know what the original requirements were for the software - system specs & OS? Have you tried contacting the vendor for support?

– Iszi
Sep 12 '14 at 16:23















@Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

– yuvi
Sep 12 '14 at 16:28







@Iszi Yes. The link I shared is their website. The system requirements are simply "Windows XP and up" (and when you see "Windows XP and up" you just know that this is extremely outdated). She got the installer from the people running the play, but after it didn't work I tried installing the demo from the website and that didn't work either. I don't know if contacting the website will help (I doubt it actualy, the whole thing seems like it has been dead for a few years) but I might try that. In the meantime, any other ideas?

– yuvi
Sep 12 '14 at 16:28















Since she has Windows 7, try it in XP Mode.

– Ƭᴇcʜιᴇ007
Sep 12 '14 at 16:31





Since she has Windows 7, try it in XP Mode.

– Ƭᴇcʜιᴇ007
Sep 12 '14 at 16:31













@Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

– yuvi
Sep 12 '14 at 16:35





@Ƭᴇcʜιᴇ007 thought about it. She has Windows 7 Premium =/

– yuvi
Sep 12 '14 at 16:35




1




1





@yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

– Iszi
Sep 12 '14 at 16:51





@yuvi "XP and up" implies there was already at least one newer version of Windows (i.e.: Vista) out, and they supported that OS. I'm pretty sure there's practically zero compatibility issues between Vista & 7 - at the very least, much less than between XP & 7. If none of the compatibility modes or options work, you might need to see about putting it in a VM that runs XP. Otherwise, as it's a commercial product - and a rather niche one at that - vendor support is your best bet.

– Iszi
Sep 12 '14 at 16:51










1 Answer
1






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oldest

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3














After calling the Music Theatre International main number, I got in contact with their tech Terry. He mentions that the program needs to be installed on the local admin account, and then you need to drill down to C:UsersAdministratorAppDataRoamingRMS Copy the RMS folder and paste it to C:Users*your user account name here*AppDataRoaming



THEN you go to C:Users*your user account name here*AppDataRoamingCoachShows And find the "Default" file. Open it with Notepad and correct the path inside to match the path where you copied the folder.



That fixes the issue. I hope this helps and Terry says that they are working on a patch script to assist with this error in the future.






share|improve this answer
























  • Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

    – yuvi
    Jan 23 '17 at 21:16











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1 Answer
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active

oldest

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1 Answer
1






active

oldest

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active

oldest

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active

oldest

votes









3














After calling the Music Theatre International main number, I got in contact with their tech Terry. He mentions that the program needs to be installed on the local admin account, and then you need to drill down to C:UsersAdministratorAppDataRoamingRMS Copy the RMS folder and paste it to C:Users*your user account name here*AppDataRoaming



THEN you go to C:Users*your user account name here*AppDataRoamingCoachShows And find the "Default" file. Open it with Notepad and correct the path inside to match the path where you copied the folder.



That fixes the issue. I hope this helps and Terry says that they are working on a patch script to assist with this error in the future.






share|improve this answer
























  • Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

    – yuvi
    Jan 23 '17 at 21:16
















3














After calling the Music Theatre International main number, I got in contact with their tech Terry. He mentions that the program needs to be installed on the local admin account, and then you need to drill down to C:UsersAdministratorAppDataRoamingRMS Copy the RMS folder and paste it to C:Users*your user account name here*AppDataRoaming



THEN you go to C:Users*your user account name here*AppDataRoamingCoachShows And find the "Default" file. Open it with Notepad and correct the path inside to match the path where you copied the folder.



That fixes the issue. I hope this helps and Terry says that they are working on a patch script to assist with this error in the future.






share|improve this answer
























  • Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

    – yuvi
    Jan 23 '17 at 21:16














3












3








3







After calling the Music Theatre International main number, I got in contact with their tech Terry. He mentions that the program needs to be installed on the local admin account, and then you need to drill down to C:UsersAdministratorAppDataRoamingRMS Copy the RMS folder and paste it to C:Users*your user account name here*AppDataRoaming



THEN you go to C:Users*your user account name here*AppDataRoamingCoachShows And find the "Default" file. Open it with Notepad and correct the path inside to match the path where you copied the folder.



That fixes the issue. I hope this helps and Terry says that they are working on a patch script to assist with this error in the future.






share|improve this answer













After calling the Music Theatre International main number, I got in contact with their tech Terry. He mentions that the program needs to be installed on the local admin account, and then you need to drill down to C:UsersAdministratorAppDataRoamingRMS Copy the RMS folder and paste it to C:Users*your user account name here*AppDataRoaming



THEN you go to C:Users*your user account name here*AppDataRoamingCoachShows And find the "Default" file. Open it with Notepad and correct the path inside to match the path where you copied the folder.



That fixes the issue. I hope this helps and Terry says that they are working on a patch script to assist with this error in the future.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 23 '17 at 20:19









TerrienTerrien

465




465













  • Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

    – yuvi
    Jan 23 '17 at 21:16



















  • Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

    – yuvi
    Jan 23 '17 at 21:16

















Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

– yuvi
Jan 23 '17 at 21:16





Wow. thank you. It's been a long while since I asked this, so not really relevant anymore. But maybe it will help someone else. Give my thanks to Terry the IT Guy

– yuvi
Jan 23 '17 at 21:16


















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