Connecting a Cisco 3750E Switch using putty












0















I'm trying to connect to a Cisco 3570E switch through the console using putty.



I have the following configurations on putty:



Serial line: COM1
Speed: 9600
Data bits: 8
Stop bits: 1
Parity: None
Flow Control: None


When I click "Open", I just see a black window with a green cursor. It doesn't react to any keys I press (including "Enter"), and there's no prompt. I've tried "XON/XOFF" for Flow Control, and it's the same.



How can I connect to the switch?










share|improve this question

























  • It's possible the console port has been disabled. Do you have a copy of the switch configuration?

    – xxl3ww
    Mar 6 '14 at 21:20











  • I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

    – Rayne
    Mar 7 '14 at 1:36











  • look for "line aux 0 no exec"

    – xxl3ww
    Mar 7 '14 at 2:37













  • I don't see "line aux 0 no exec" in the switch config.

    – Rayne
    Mar 7 '14 at 9:02











  • I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

    – TOOGAM
    Jul 19 '16 at 23:21
















0















I'm trying to connect to a Cisco 3570E switch through the console using putty.



I have the following configurations on putty:



Serial line: COM1
Speed: 9600
Data bits: 8
Stop bits: 1
Parity: None
Flow Control: None


When I click "Open", I just see a black window with a green cursor. It doesn't react to any keys I press (including "Enter"), and there's no prompt. I've tried "XON/XOFF" for Flow Control, and it's the same.



How can I connect to the switch?










share|improve this question

























  • It's possible the console port has been disabled. Do you have a copy of the switch configuration?

    – xxl3ww
    Mar 6 '14 at 21:20











  • I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

    – Rayne
    Mar 7 '14 at 1:36











  • look for "line aux 0 no exec"

    – xxl3ww
    Mar 7 '14 at 2:37













  • I don't see "line aux 0 no exec" in the switch config.

    – Rayne
    Mar 7 '14 at 9:02











  • I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

    – TOOGAM
    Jul 19 '16 at 23:21














0












0








0








I'm trying to connect to a Cisco 3570E switch through the console using putty.



I have the following configurations on putty:



Serial line: COM1
Speed: 9600
Data bits: 8
Stop bits: 1
Parity: None
Flow Control: None


When I click "Open", I just see a black window with a green cursor. It doesn't react to any keys I press (including "Enter"), and there's no prompt. I've tried "XON/XOFF" for Flow Control, and it's the same.



How can I connect to the switch?










share|improve this question
















I'm trying to connect to a Cisco 3570E switch through the console using putty.



I have the following configurations on putty:



Serial line: COM1
Speed: 9600
Data bits: 8
Stop bits: 1
Parity: None
Flow Control: None


When I click "Open", I just see a black window with a green cursor. It doesn't react to any keys I press (including "Enter"), and there's no prompt. I've tried "XON/XOFF" for Flow Control, and it's the same.



How can I connect to the switch?







putty switch






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Sep 16 '18 at 22:17









Hennes

59.1k792141




59.1k792141










asked Mar 6 '14 at 10:44









RayneRayne

3012922




3012922













  • It's possible the console port has been disabled. Do you have a copy of the switch configuration?

    – xxl3ww
    Mar 6 '14 at 21:20











  • I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

    – Rayne
    Mar 7 '14 at 1:36











  • look for "line aux 0 no exec"

    – xxl3ww
    Mar 7 '14 at 2:37













  • I don't see "line aux 0 no exec" in the switch config.

    – Rayne
    Mar 7 '14 at 9:02











  • I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

    – TOOGAM
    Jul 19 '16 at 23:21



















  • It's possible the console port has been disabled. Do you have a copy of the switch configuration?

    – xxl3ww
    Mar 6 '14 at 21:20











  • I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

    – Rayne
    Mar 7 '14 at 1:36











  • look for "line aux 0 no exec"

    – xxl3ww
    Mar 7 '14 at 2:37













  • I don't see "line aux 0 no exec" in the switch config.

    – Rayne
    Mar 7 '14 at 9:02











  • I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

    – TOOGAM
    Jul 19 '16 at 23:21

















It's possible the console port has been disabled. Do you have a copy of the switch configuration?

– xxl3ww
Mar 6 '14 at 21:20





It's possible the console port has been disabled. Do you have a copy of the switch configuration?

– xxl3ww
Mar 6 '14 at 21:20













I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

– Rayne
Mar 7 '14 at 1:36





I have the text file where I copied the switch configuration to. How can I check if the console port is disabled?

– Rayne
Mar 7 '14 at 1:36













look for "line aux 0 no exec"

– xxl3ww
Mar 7 '14 at 2:37







look for "line aux 0 no exec"

– xxl3ww
Mar 7 '14 at 2:37















I don't see "line aux 0 no exec" in the switch config.

– Rayne
Mar 7 '14 at 9:02





I don't see "line aux 0 no exec" in the switch config.

– Rayne
Mar 7 '14 at 9:02













I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

– TOOGAM
Jul 19 '16 at 23:21





I seem to vaguely recall that you may need to press Enter multiple times to get an initial reaction. (I know you said you tried pressing Enter. Did you try pressing it 3-6 times in a row?)

– TOOGAM
Jul 19 '16 at 23:21










2 Answers
2






active

oldest

votes


















0














Here are the instructions for connecting a Console port to a PC.



If the cabling configuration is correct, it may be the COM port device setup.



From that page:



Troubleshooting console port problems



SYMPTOM: No connection.




  • Check your laptop's settings to see if COM1 is loaded.



  • Click on Start > Settings > Control Panel. Within the Control Panel window, open the Systems icon. Choose the Device Manager tab, and ensure that COM1 is an option on the Ports drop-down list. If COM1 is missing, reboot your laptop and repeat this check. It should now appear.


SYMPTOM: No response from router once connected to router via console.




  • Check to ensure you are using the correct cable (roll-over as opposed to straight through).


  • Verify that HyperTerminal is configured to use the correct communications port.


SYMPTOM: Only getting garbage from the router.




  • Ensure HyperTerminal is setup using the correct speed -- 9600 Baud.





  • share|improve this answer































      0














      It sounds like there is no connection. If the Cisco device was refusing the connection it would tell you "Connection Refused." In windows open the devicemanager > Ports (COM & LPT), specifically the little triangle next to it then look to see the COM port showing active traffic.






      share|improve this answer























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        2 Answers
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        2 Answers
        2






        active

        oldest

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        active

        oldest

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        active

        oldest

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        0














        Here are the instructions for connecting a Console port to a PC.



        If the cabling configuration is correct, it may be the COM port device setup.



        From that page:



        Troubleshooting console port problems



        SYMPTOM: No connection.




        • Check your laptop's settings to see if COM1 is loaded.



        • Click on Start > Settings > Control Panel. Within the Control Panel window, open the Systems icon. Choose the Device Manager tab, and ensure that COM1 is an option on the Ports drop-down list. If COM1 is missing, reboot your laptop and repeat this check. It should now appear.


        SYMPTOM: No response from router once connected to router via console.




        • Check to ensure you are using the correct cable (roll-over as opposed to straight through).


        • Verify that HyperTerminal is configured to use the correct communications port.


        SYMPTOM: Only getting garbage from the router.




      • Ensure HyperTerminal is setup using the correct speed -- 9600 Baud.





      • share|improve this answer




























          0














          Here are the instructions for connecting a Console port to a PC.



          If the cabling configuration is correct, it may be the COM port device setup.



          From that page:



          Troubleshooting console port problems



          SYMPTOM: No connection.




          • Check your laptop's settings to see if COM1 is loaded.



          • Click on Start > Settings > Control Panel. Within the Control Panel window, open the Systems icon. Choose the Device Manager tab, and ensure that COM1 is an option on the Ports drop-down list. If COM1 is missing, reboot your laptop and repeat this check. It should now appear.


          SYMPTOM: No response from router once connected to router via console.




          • Check to ensure you are using the correct cable (roll-over as opposed to straight through).


          • Verify that HyperTerminal is configured to use the correct communications port.


          SYMPTOM: Only getting garbage from the router.




        • Ensure HyperTerminal is setup using the correct speed -- 9600 Baud.





        • share|improve this answer


























            0












            0








            0







            Here are the instructions for connecting a Console port to a PC.



            If the cabling configuration is correct, it may be the COM port device setup.



            From that page:



            Troubleshooting console port problems



            SYMPTOM: No connection.




            • Check your laptop's settings to see if COM1 is loaded.



            • Click on Start > Settings > Control Panel. Within the Control Panel window, open the Systems icon. Choose the Device Manager tab, and ensure that COM1 is an option on the Ports drop-down list. If COM1 is missing, reboot your laptop and repeat this check. It should now appear.


            SYMPTOM: No response from router once connected to router via console.




            • Check to ensure you are using the correct cable (roll-over as opposed to straight through).


            • Verify that HyperTerminal is configured to use the correct communications port.


            SYMPTOM: Only getting garbage from the router.




          • Ensure HyperTerminal is setup using the correct speed -- 9600 Baud.





          • share|improve this answer













            Here are the instructions for connecting a Console port to a PC.



            If the cabling configuration is correct, it may be the COM port device setup.



            From that page:



            Troubleshooting console port problems



            SYMPTOM: No connection.




            • Check your laptop's settings to see if COM1 is loaded.



            • Click on Start > Settings > Control Panel. Within the Control Panel window, open the Systems icon. Choose the Device Manager tab, and ensure that COM1 is an option on the Ports drop-down list. If COM1 is missing, reboot your laptop and repeat this check. It should now appear.


            SYMPTOM: No response from router once connected to router via console.




            • Check to ensure you are using the correct cable (roll-over as opposed to straight through).


            • Verify that HyperTerminal is configured to use the correct communications port.


            SYMPTOM: Only getting garbage from the router.




          • Ensure HyperTerminal is setup using the correct speed -- 9600 Baud.






          • share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Jun 12 '14 at 0:19









            Nevin WilliamsNevin Williams

            3,3751129




            3,3751129

























                0














                It sounds like there is no connection. If the Cisco device was refusing the connection it would tell you "Connection Refused." In windows open the devicemanager > Ports (COM & LPT), specifically the little triangle next to it then look to see the COM port showing active traffic.






                share|improve this answer




























                  0














                  It sounds like there is no connection. If the Cisco device was refusing the connection it would tell you "Connection Refused." In windows open the devicemanager > Ports (COM & LPT), specifically the little triangle next to it then look to see the COM port showing active traffic.






                  share|improve this answer


























                    0












                    0








                    0







                    It sounds like there is no connection. If the Cisco device was refusing the connection it would tell you "Connection Refused." In windows open the devicemanager > Ports (COM & LPT), specifically the little triangle next to it then look to see the COM port showing active traffic.






                    share|improve this answer













                    It sounds like there is no connection. If the Cisco device was refusing the connection it would tell you "Connection Refused." In windows open the devicemanager > Ports (COM & LPT), specifically the little triangle next to it then look to see the COM port showing active traffic.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Jul 19 '16 at 23:05









                    TechMonkTechMonk

                    93




                    93






























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