Upgrading ASUS PRO50R (F5R) to windows 10 fails with error 0xC1900101 - 0x20017
I have a question about upgrade to Windows 10.
I have an old laptop which s perfectly running Windows 7. I would like to upgrade to Windows 10, but after first stage where it copies files and it restarts, it shows Windows 10 logo, tries to boot and switches off. If switched on, it just goes back to Windows 7, showing error message with code 0xC1900101 - 0x20017
I have tried all the guides I could find regarding the error code. So that's why I'm asking you guys.
Thanks
EDIT
Here is the link to setuperr.log file (as the text here is limited to 30000 characters):
setuperr.log
windows windows-10 windows-7-upgrade
asked Jul 20 '16 at 9:58
George Salukvadze
14
add a comment |
I have a question about upgrade to Windows 10.
I have an old laptop which s perfectly running Windows 7. I would like to upgrade to Windows 10, but after first stage where it copies files and it restarts, it shows Windows 10 logo, tries to boot and switches off. If switched on, it just goes back to Windows 7, showing error message with code 0xC1900101 - 0x20017
I have tried all the guides I could find regarding the error code. So that's why I'm asking you guys.
Thanks
EDIT
Here is the link to setuperr.log file (as the text here is limited to 30000 characters):
setuperr.log
windows windows-10 windows-7-upgrade
asked Jul 20 '16 at 9:58
George Salukvadze
14
Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15
add a comment |
I have a question about upgrade to Windows 10.
I have an old laptop which s perfectly running Windows 7. I would like to upgrade to Windows 10, but after first stage where it copies files and it restarts, it shows Windows 10 logo, tries to boot and switches off. If switched on, it just goes back to Windows 7, showing error message with code 0xC1900101 - 0x20017
I have tried all the guides I could find regarding the error code. So that's why I'm asking you guys.
Thanks
EDIT
Here is the link to setuperr.log file (as the text here is limited to 30000 characters):
setuperr.log
windows windows-10 windows-7-upgrade
asked Jul 20 '16 at 9:58
George Salukvadze
14
I have a question about upgrade to Windows 10.
I have an old laptop which s perfectly running Windows 7. I would like to upgrade to Windows 10, but after first stage where it copies files and it restarts, it shows Windows 10 logo, tries to boot and switches off. If switched on, it just goes back to Windows 7, showing error message with code 0xC1900101 - 0x20017
I have tried all the guides I could find regarding the error code. So that's why I'm asking you guys.
Thanks
EDIT
Here is the link to setuperr.log file (as the text here is limited to 30000 characters):
setuperr.log
windows windows-10 windows-7-upgrade
windows windows-10 windows-7-upgrade
asked Jul 20 '16 at 9:58
George Salukvadze
14
asked Jul 20 '16 at 9:58
George Salukvadze
14
edited Jul 21 '16 at 9:17
asked Jul 20 '16 at 9:58
George Salukvadze
14
asked Jul 20 '16 at 9:58
George Salukvadze
14
asked Jul 20 '16 at 9:58
George Salukvadze
14
14
Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15
add a comment |
Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15
Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15
add a comment |
1 Answer
1
active
oldest
votes
Microsoft explained the error code in this KB article
This error occurs because a driver STOP error occurs during the
Windows 10 upgrade.
Resolution
- Make sure all that drivers are updated.
- Open the
Setuperr.logandSetupact.logfiles under the%windir%Pantherdirectory, and then locate the problem drivers.
- Update or uninstall the problem drivers.
So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
|
show 12 more comments
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Microsoft explained the error code in this KB article
This error occurs because a driver STOP error occurs during the
Windows 10 upgrade.
Resolution
- Make sure all that drivers are updated.
- Open the
Setuperr.logandSetupact.logfiles under the%windir%Pantherdirectory, and then locate the problem drivers.
- Update or uninstall the problem drivers.
So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
|
show 12 more comments
Microsoft explained the error code in this KB article
This error occurs because a driver STOP error occurs during the
Windows 10 upgrade.
Resolution
- Make sure all that drivers are updated.
- Open the
Setuperr.logandSetupact.logfiles under the%windir%Pantherdirectory, and then locate the problem drivers.
- Update or uninstall the problem drivers.
So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
|
show 12 more comments
Microsoft explained the error code in this KB article
This error occurs because a driver STOP error occurs during the
Windows 10 upgrade.
Resolution
- Make sure all that drivers are updated.
- Open the
Setuperr.logandSetupact.logfiles under the%windir%Pantherdirectory, and then locate the problem drivers.
- Update or uninstall the problem drivers.
So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
Microsoft explained the error code in this KB article
This error occurs because a driver STOP error occurs during the
Windows 10 upgrade.
Resolution
- Make sure all that drivers are updated.
- Open the
Setuperr.logandSetupact.logfiles under the%windir%Pantherdirectory, and then locate the problem drivers.
- Update or uninstall the problem drivers.
So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
answered Jul 20 '16 at 15:19
magicandre1981
81.1k20124203
81.1k20124203
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
|
show 12 more comments
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
that's exactly my problem, that it doesn't show any filenames related to devices...
– George Salukvadze
Jul 20 '16 at 16:02
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt)
– magicandre1981
Jul 20 '16 at 16:18
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
I have added the link to logfile into main post. And I don't use any encryption
– George Salukvadze
Jul 21 '16 at 9:17
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
this can be also chipset/SATA driver issues. try different drivers
– magicandre1981
Jul 23 '16 at 8:05
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
what exactly do you mean, different drivers? different version?
– George Salukvadze
Jul 25 '16 at 8:17
|
show 12 more comments
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Did you tried this? blogs.msdn.microsoft.com/arvindsh/2015/07/07/…
– Josip Ivic
Jul 20 '16 at 13:31
I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end
– George Salukvadze
Jul 20 '16 at 14:06
Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart.
– George Salukvadze
Jul 20 '16 at 14:15