hsp/hfp doesn't work on Ubuntu 18.04.1 LTS with bluetooth headphones












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I have bluetooth headphones with microphone. I can connect them to my PC, but when I want to change the sound profile to HSP/HFP they stop working (mic doesn't work and I can only hear static). If I open youtube the video doesn't load. Any ideas on how I can fix this?










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    I have bluetooth headphones with microphone. I can connect them to my PC, but when I want to change the sound profile to HSP/HFP they stop working (mic doesn't work and I can only hear static). If I open youtube the video doesn't load. Any ideas on how I can fix this?










    share|improve this question



























      0












      0








      0







      I have bluetooth headphones with microphone. I can connect them to my PC, but when I want to change the sound profile to HSP/HFP they stop working (mic doesn't work and I can only hear static). If I open youtube the video doesn't load. Any ideas on how I can fix this?










      share|improve this question















      I have bluetooth headphones with microphone. I can connect them to my PC, but when I want to change the sound profile to HSP/HFP they stop working (mic doesn't work and I can only hear static). If I open youtube the video doesn't load. Any ideas on how I can fix this?







      bluetooth headphones






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      edited Jan 5 at 22:24







      Gregor A.

















      asked Dec 26 '18 at 19:24









      Gregor A.Gregor A.

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          If it is a Broadcom chip this might help you:



          lsusb

          # Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]


          I could connect the headset before, but just like for you, as soon as I switched to HSP/HFP the mic and audio wouldn't work.



          I tried some things. But I'm pretty sure this was the solving step:
          Found this link in another article somewhere.



          I replaced my BCM firmware file with the one downloaded from plugable (link below). Make sure that you have a that chip first! And I'd recommend to do some backup of the original firmware files as well.



          cd /lib/firmware/brcm
          # backup original
          cp BCM20702A<yourversion>.hcd xxxBCM20702A<yourversion>.hcd


          https://plugable.com/2014/06/23/plugable-usb-bluetooth-adapter-solving-hfphsp-profile-issues-on-linux/



          Then I pretty much followed these instructions, point out that I had to use the name of my original driver. I first missed this and had something saying 'could not find' in



          dmesg | grep -i blue


          As soon as you replaced the files shut down your machine (not just reboot) and start it up again. Works for me now =)
          I'd love to here if this did the job.






          share|improve this answer








          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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          • Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
            – Gregor A.
            Jan 5 at 9:05













          Your Answer








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          1 Answer
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          1 Answer
          1






          active

          oldest

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          active

          oldest

          votes






          active

          oldest

          votes









          0














          If it is a Broadcom chip this might help you:



          lsusb

          # Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]


          I could connect the headset before, but just like for you, as soon as I switched to HSP/HFP the mic and audio wouldn't work.



          I tried some things. But I'm pretty sure this was the solving step:
          Found this link in another article somewhere.



          I replaced my BCM firmware file with the one downloaded from plugable (link below). Make sure that you have a that chip first! And I'd recommend to do some backup of the original firmware files as well.



          cd /lib/firmware/brcm
          # backup original
          cp BCM20702A<yourversion>.hcd xxxBCM20702A<yourversion>.hcd


          https://plugable.com/2014/06/23/plugable-usb-bluetooth-adapter-solving-hfphsp-profile-issues-on-linux/



          Then I pretty much followed these instructions, point out that I had to use the name of my original driver. I first missed this and had something saying 'could not find' in



          dmesg | grep -i blue


          As soon as you replaced the files shut down your machine (not just reboot) and start it up again. Works for me now =)
          I'd love to here if this did the job.






          share|improve this answer








          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.


















          • Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
            – Gregor A.
            Jan 5 at 9:05


















          0














          If it is a Broadcom chip this might help you:



          lsusb

          # Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]


          I could connect the headset before, but just like for you, as soon as I switched to HSP/HFP the mic and audio wouldn't work.



          I tried some things. But I'm pretty sure this was the solving step:
          Found this link in another article somewhere.



          I replaced my BCM firmware file with the one downloaded from plugable (link below). Make sure that you have a that chip first! And I'd recommend to do some backup of the original firmware files as well.



          cd /lib/firmware/brcm
          # backup original
          cp BCM20702A<yourversion>.hcd xxxBCM20702A<yourversion>.hcd


          https://plugable.com/2014/06/23/plugable-usb-bluetooth-adapter-solving-hfphsp-profile-issues-on-linux/



          Then I pretty much followed these instructions, point out that I had to use the name of my original driver. I first missed this and had something saying 'could not find' in



          dmesg | grep -i blue


          As soon as you replaced the files shut down your machine (not just reboot) and start it up again. Works for me now =)
          I'd love to here if this did the job.






          share|improve this answer








          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.


















          • Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
            – Gregor A.
            Jan 5 at 9:05
















          0












          0








          0






          If it is a Broadcom chip this might help you:



          lsusb

          # Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]


          I could connect the headset before, but just like for you, as soon as I switched to HSP/HFP the mic and audio wouldn't work.



          I tried some things. But I'm pretty sure this was the solving step:
          Found this link in another article somewhere.



          I replaced my BCM firmware file with the one downloaded from plugable (link below). Make sure that you have a that chip first! And I'd recommend to do some backup of the original firmware files as well.



          cd /lib/firmware/brcm
          # backup original
          cp BCM20702A<yourversion>.hcd xxxBCM20702A<yourversion>.hcd


          https://plugable.com/2014/06/23/plugable-usb-bluetooth-adapter-solving-hfphsp-profile-issues-on-linux/



          Then I pretty much followed these instructions, point out that I had to use the name of my original driver. I first missed this and had something saying 'could not find' in



          dmesg | grep -i blue


          As soon as you replaced the files shut down your machine (not just reboot) and start it up again. Works for me now =)
          I'd love to here if this did the job.






          share|improve this answer








          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          If it is a Broadcom chip this might help you:



          lsusb

          # Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]


          I could connect the headset before, but just like for you, as soon as I switched to HSP/HFP the mic and audio wouldn't work.



          I tried some things. But I'm pretty sure this was the solving step:
          Found this link in another article somewhere.



          I replaced my BCM firmware file with the one downloaded from plugable (link below). Make sure that you have a that chip first! And I'd recommend to do some backup of the original firmware files as well.



          cd /lib/firmware/brcm
          # backup original
          cp BCM20702A<yourversion>.hcd xxxBCM20702A<yourversion>.hcd


          https://plugable.com/2014/06/23/plugable-usb-bluetooth-adapter-solving-hfphsp-profile-issues-on-linux/



          Then I pretty much followed these instructions, point out that I had to use the name of my original driver. I first missed this and had something saying 'could not find' in



          dmesg | grep -i blue


          As soon as you replaced the files shut down your machine (not just reboot) and start it up again. Works for me now =)
          I'd love to here if this did the job.







          share|improve this answer








          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          answered Jan 2 at 12:23









          jenerousjenerous

          1




          1




          New contributor




          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.





          New contributor





          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.






          jenerous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.












          • Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
            – Gregor A.
            Jan 5 at 9:05




















          • Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
            – Gregor A.
            Jan 5 at 9:05


















          Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
          – Gregor A.
          Jan 5 at 9:05






          Thank you for your answer, but I think I don't have this chip, because it doesn't show up when I type in lsubsb.
          – Gregor A.
          Jan 5 at 9:05




















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