Deepin Installer won't start - stuck on black screen with single dash












1















I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



I also disabled SecureBoot and FastStartup in the BIOS setup.



However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



I am running out of ideas to fix this issue, any suggestion?










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    1















    I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



    I also disabled SecureBoot and FastStartup in the BIOS setup.



    However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



    I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



    Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



    I am running out of ideas to fix this issue, any suggestion?










    share|improve this question



























      1












      1








      1








      I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



      I also disabled SecureBoot and FastStartup in the BIOS setup.



      However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



      I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



      Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



      I am running out of ideas to fix this issue, any suggestion?










      share|improve this question
















      I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



      I also disabled SecureBoot and FastStartup in the BIOS setup.



      However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



      I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



      Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



      I am running out of ideas to fix this issue, any suggestion?







      system-installation uefi bootable deepin






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Dec 17 '18 at 10:15







      Pierre Thalamy

















      asked Dec 17 '18 at 9:49









      Pierre ThalamyPierre Thalamy

      1065




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