Windows 10 - Randomly drops display
I'm using Windows 10 on an HP EliteBook and when I am at work I have it hooked up to 2 additional displays. Specs attached at the bottom of the post.
If I put the machine to sleep/lock the screen, often when I return, the machine awakens/unlocks without issue, but the native laptop display is now no longer recognized. It's not until I go into system settings, and "Detect" that it is reconsidered as a connected display.
In addition, randomly throughout the day, the entire set of screens will go blank for two-three seconds, and it appears to be a display connection reset of some sort. (On further reflection, I'm wondering if this is related to an issue with the magnifier application; it only happens when that is activated. The first, and major issue is persistent regardless of magnifier.)
My questions are: Is this a known issue, or am I abusing my video card? If it is an issue, is there a workaround? Or should I be exercising my warranty?
Edit: I looked up the max resolution for the Intel HD Graphics 520 video card and my monitors take up only about 84% of it. Similarly, it advertises that it can support 3 displays. So it should be built to handle this use case.
windows-10 multiple-monitors hp-pavilion
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I'm using Windows 10 on an HP EliteBook and when I am at work I have it hooked up to 2 additional displays. Specs attached at the bottom of the post.
If I put the machine to sleep/lock the screen, often when I return, the machine awakens/unlocks without issue, but the native laptop display is now no longer recognized. It's not until I go into system settings, and "Detect" that it is reconsidered as a connected display.
In addition, randomly throughout the day, the entire set of screens will go blank for two-three seconds, and it appears to be a display connection reset of some sort. (On further reflection, I'm wondering if this is related to an issue with the magnifier application; it only happens when that is activated. The first, and major issue is persistent regardless of magnifier.)
My questions are: Is this a known issue, or am I abusing my video card? If it is an issue, is there a workaround? Or should I be exercising my warranty?
Edit: I looked up the max resolution for the Intel HD Graphics 520 video card and my monitors take up only about 84% of it. Similarly, it advertises that it can support 3 displays. So it should be built to handle this use case.
windows-10 multiple-monitors hp-pavilion
New contributor
add a comment |
I'm using Windows 10 on an HP EliteBook and when I am at work I have it hooked up to 2 additional displays. Specs attached at the bottom of the post.
If I put the machine to sleep/lock the screen, often when I return, the machine awakens/unlocks without issue, but the native laptop display is now no longer recognized. It's not until I go into system settings, and "Detect" that it is reconsidered as a connected display.
In addition, randomly throughout the day, the entire set of screens will go blank for two-three seconds, and it appears to be a display connection reset of some sort. (On further reflection, I'm wondering if this is related to an issue with the magnifier application; it only happens when that is activated. The first, and major issue is persistent regardless of magnifier.)
My questions are: Is this a known issue, or am I abusing my video card? If it is an issue, is there a workaround? Or should I be exercising my warranty?
Edit: I looked up the max resolution for the Intel HD Graphics 520 video card and my monitors take up only about 84% of it. Similarly, it advertises that it can support 3 displays. So it should be built to handle this use case.
windows-10 multiple-monitors hp-pavilion
New contributor
I'm using Windows 10 on an HP EliteBook and when I am at work I have it hooked up to 2 additional displays. Specs attached at the bottom of the post.
If I put the machine to sleep/lock the screen, often when I return, the machine awakens/unlocks without issue, but the native laptop display is now no longer recognized. It's not until I go into system settings, and "Detect" that it is reconsidered as a connected display.
In addition, randomly throughout the day, the entire set of screens will go blank for two-three seconds, and it appears to be a display connection reset of some sort. (On further reflection, I'm wondering if this is related to an issue with the magnifier application; it only happens when that is activated. The first, and major issue is persistent regardless of magnifier.)
My questions are: Is this a known issue, or am I abusing my video card? If it is an issue, is there a workaround? Or should I be exercising my warranty?
Edit: I looked up the max resolution for the Intel HD Graphics 520 video card and my monitors take up only about 84% of it. Similarly, it advertises that it can support 3 displays. So it should be built to handle this use case.
windows-10 multiple-monitors hp-pavilion
windows-10 multiple-monitors hp-pavilion
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edited Jan 7 at 20:54
jameselmore
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asked Jan 7 at 19:00
jameselmorejameselmore
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